세계의 미지급금 아웃소싱 서비스 시장 : 서비스 유형별, 조직 규모별, 최종 사용자별, 지역별 분석 및 예측(-2030년)

According to Stratistics MRC, the Global Accounts Payable Outsourcing Services Market is accounted for $6.85 billion in 2024 and is expected to reach $15.27 billion by 2030 growing at a CAGR of 14.3% during the forecast period. Accounts Payable Outsourcing Services involve delegating the responsibility of managing a company's accounts payable processes to a third-party service provider. By outsourcing accounts payable functions, businesses can streamline their financial operations, reduce operational costs, and improve efficiency. Outsourcing these services allows companies to benefit from the expertise and specialized technology of the service provider, ensuring accuracy and compliance with regulations.

Market Dynamics:

Driver:

Business continuity

Business continuity planning has become a pivotal aspect in enhancing the Accounts Payable (AP) Outsourcing Services Market. As organizations increasingly prioritize resilience in the face of disruptions, outsourcing AP functions ensures continuity even during crises. By entrusting AP tasks to specialized service providers, businesses mitigate risks associated with internal disruptions such as staff shortages, system failures, or natural disasters. Outsourcing facilitates seamless operations, allowing companies to maintain uninterrupted cash flow and vendor relationships.

Restraint:

Data security concerns

With sensitive financial information being entrusted to third-party service providers, businesses are increasingly wary of potential data breaches and cyber threats. The fear of unauthorized access, data theft, or leaks of confidential financial data acts as a major deterrent for organizations considering outsourcing their accounts payable processes. This hesitation stems from the critical need to safeguard financial information against potential breaches that could result in financial losses, legal repercussions, and reputational damage. As a result, many companies are reluctant to outsource their accounts payable functions, opting instead to keep them in-house where they have greater control over data security measures.

Opportunity:

Advancements in automation and artificial intelligence

AI-powered solutions can automate invoice processing, data extraction, and reconciliation tasks, significantly reducing the need for manual intervention. Machine learning algorithms can intelligently categorize and prioritize invoices, flagging anomalies or discrepancies for human review. Additionally, automation enables faster payment cycles, enhancing vendor relationships and optimizing cash flow management. With reduced manual labor requirements, outsourcing providers can offer more competitive pricing while delivering higher-quality services.

Threat:

Loss of control

When outsourcing accounts payable functions, companies relinquish a certain level of oversight and control over their financial processes to third-party service providers. This loss of control can result in concerns regarding data security, accuracy of transactions, and compliance with regulatory requirements. The inability to directly oversee and manage the accounts payable process can lead to delays, errors, and inefficiencies, impacting overall business operations and financial health. As a result, organizations may hesitate to fully embrace accounts payable outsourcing services, preferring to maintain tighter control over these critical financial functions internally.

Covid-19 Impact:

With widespread disruptions to businesses and supply chains, companies faced increased pressure to optimize costs and streamline operations, driving a greater demand for outsourcing solutions. The economic downturn led many firms to reduce discretionary spending, causing a temporary slowdown in outsourcing activities. The pandemic highlighted the importance of risk mitigation and compliance, prompting businesses to seek outsourcing partners with expertise in these areas. Overall, while Covid-19 initially posed challenges, it also spurred innovation and transformation within the accounts payable outsourcing industry, paving the way for future growth and resilience.

The Vendor Management segment is expected to be the largest during the forecast period

Vendor Management segment is expected to be the largest during the forecast period. By effectively managing vendor relationships, outsourcing firms can ensure timely payments, negotiate favorable terms, and streamline communication channels. This leads to improved accuracy in invoice processing, reduced errors, and minimized discrepancies. Additionally, robust vendor management enables better compliance with regulatory requirements and adherence to industry standards, fostering trust and reliability in business partnerships. Through proactive vendor performance evaluations and strategic supplier development initiatives, outsourcing providers can identify areas for improvement and drive continuous enhancements in service quality.

The Healthcare segment is expected to have the highest CAGR during the forecast period

Healthcare segment is expected to have the highest CAGR during the forecast period. Healthcare organizations often deal with complex billing processes, stringent regulatory compliance, and diverse payment methods, necessitating a sophisticated approach to managing accounts payable. Outsourcing enables healthcare organizations to focus on core activities like patient care and strategic initiatives, while experienced outsourcing partners handle the intricate nuances of accounts payable management.

Region with largest share:

Asia Pacific region commanded the largest share of the market over the extrapolated period. As businesses in this region strive to remain competitive in a global landscape, they are increasingly turning to outsourcing AP functions to streamline operations and optimize resource allocation. By leveraging specialized AP outsourcing services, companies can reduce processing time, minimize errors, and achieve cost savings. This demand is fueled by the region's rapid economic growth, which has led to an expansion of businesses requiring efficient financial operations. As a result, the Asia Pacific region is witnessing a transformation in its AP processes, leading to increased productivity and competitiveness on a global scale.

Region with highest CAGR:

North America region is poised to hold profitable growth during the projection period. Real-time insights enable businesses to make informed decisions swiftly, enhancing operational efficiency and financial management. By leveraging advanced analytics and automation technologies, companies gain deep visibility into their payables processes, identifying trends, anomalies, and opportunities in real-time. This level of insight empowers organizations to optimize cash flow, mitigate risks, and streamline vendor relationships promptly.

Key players in the market

Some of the key players in Accounts Payable Outsourcing Services market include IBM, Accenture, ADP, Aquanima, Capgemini, Cognizant, DDC Outsourcing Solutions, Deloitte, EXL Service Holdings, Inc, Firstsource Solutions Limited, Flatworld Solutions Pvt. Ltd, Genpact, HCL Technologies, Hexaware Technologies, IGATE Corporation, Infosys, Tata Consultancy Services, Wipro Limited and WNS (Holdings) Limited.

Key Developments:

In April 2024, IBM Acquires HashiCorp for $6.4 Billion, Expanding Hybrid Cloud Offerings. The acquisition is part of an effort to broaden IBM's hybrid cloud, multicloud and AI portfolio. Ultimately, IBM plans to use HashiCorp resources to create an end-to-end cloud platform.

In April 2024, Accenture has completed the acquisition of CLIMB, a technology services provider specializing in system integration, IT infrastructure management and operations, primarily in the Gunma Prefecture. The acquisition of CLIMB adds approximately 230 people, including 200 engineers who are trained in cloud and security technologies and application management services to Accenture Technology, and brings more critical skills for global organizations in Japan to navigate technology change.

In February 2024, ADP Marketplace, the world's largest digital HR storefront with over 800 partner solutions worldwide, is enhancing the client experience by offering AI-enabled, integrated partner solutions. ADP Marketplace provides clients with greater ease and confidence in identifying and selecting these solutions for their companies.

Service Types Covered:

• Vendor Management
• Invoice Processing
• Payment Processing
• Other Service Types

Organization Sizes Covered:

• Large Enterprises
• Small and Medium-sized Enterprises

End Users Covered:

• Telecom & IT
• Healthcare
• Banking, Financial Services and Insurance
• Retail
• Other End Users

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 End User Analysis
• 3.7 Emerging Markets
• 3.8 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Accounts Payable Outsourcing Services Market, By Service Type

• 5.1 Introduction
• 5.2 Vendor Management
• 5.3 Invoice Processing
• 5.4 Payment Processing
• 5.5 Other Service Types

6 Global Accounts Payable Outsourcing Services Market, By Organization Size

• 6.1 Introduction
• 6.2 Large Enterprises
• 6.3 Small and Medium-sized Enterprises

7 Global Accounts Payable Outsourcing Services Market, By End User

• 7.1 Introduction
• 7.2 Telecom & IT
• 7.3 Healthcare
• 7.4 Banking, Financial Services and Insurance
• 7.5 Retail
• 7.6 Other End Users

8 Global Accounts Payable Outsourcing Services Market, By Geography

• 8.1 Introduction
• 8.2 North America
  • 8.2.1 US
  • 8.2.2 Canada
  • 8.2.3 Mexico
• 8.3 Europe
  • 8.3.1 Germany
  • 8.3.2 UK
  • 8.3.3 Italy
  • 8.3.4 France
  • 8.3.5 Spain
  • 8.3.6 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 Japan
  • 8.4.2 China
  • 8.4.3 India
  • 8.4.4 Australia
  • 8.4.5 New Zealand
  • 8.4.6 South Korea
  • 8.4.7 Rest of Asia Pacific
• 8.5 South America
  • 8.5.1 Argentina
  • 8.5.2 Brazil
  • 8.5.3 Chile
  • 8.5.4 Rest of South America
• 8.6 Middle East & Africa
  • 8.6.1 Saudi Arabia
  • 8.6.2 UAE
  • 8.6.3 Qatar
  • 8.6.4 South Africa
  • 8.6.5 Rest of Middle East & Africa

9 Key Developments

• 9.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 9.2 Acquisitions & Mergers
• 9.3 New Product Launch
• 9.4 Expansions
• 9.5 Other Key Strategies

10 Company Profiling

• 10.1 IBM
• 10.2 Accenture
• 10.3 ADP
• 10.4 Aquanima
• 10.5 Capgemini
• 10.6 Cognizant
• 10.7 DDC Outsourcing Solutions
• 10.8 Deloitte
• 10.9 EXL Service Holdings, Inc
• 10.10 Firstsource Solutions Limited
• 10.11 Flatworld Solutions Pvt. Ltd
• 10.12 Genpact
• 10.13 HCL Technologies
• 10.14 Hexaware Technologies
• 10.15 IGATE Corporation
• 10.16 Infosys
• 10.17 Tata Consultancy Services
• 10.18 Wipro Limited
• 10.19 WNS (Holdings) Limited