세계의 사무자동화 시장 : 유형, 전개, 조직 규모, 기술, 용도, 최종 사용자, 지역별 분석 예측(-2030년)

According to Stratistics MRC, the Global Office Automation Market is accounted for $425.27 million in 2024 and is expected to reach $882.73 million by 2030 growing at a CAGR of 12.1% during the forecast period. Office automation refers to the use of technology to perform office tasks and processes more efficiently. It involves integrating various systems and software to streamline workflows and enhance productivity. By automating repetitive tasks and managing information digitally, office automation reduces manual labor, minimizes errors, and improves communication within an organization.

According to the 2019 Singapore Government Trade Figures, the U.S. holds nearly 20% of Singapore's market share for automation equipment.

Market Dynamics:

Driver:

Rise of remote work and hybrid work models

The rise of remote and hybrid work models increases the demand for digital tools that support remote collaboration, communication, and productivity. Automation solutions such as cloud-based platforms, virtual collaboration tools, and workflow management systems enable seamless interactions and efficiency across distributed teams. As organizations adapt to flexible work environments, they seek automation technologies to maintain operational continuity, enhance team collaboration, and streamline processes, driving further investment and expansion in the office automation market.

Restraint:

Security concerns

Security concerns in office automation stem from vulnerabilities in automated systems that handle sensitive data, increasing the risk of data breaches and cyber-attacks. These concerns can hamper market growth by discouraging businesses from investing in automation technologies due to fears of compromising their data integrity and privacy. The potential for significant financial and reputational damage from security incidents can lead to increased scrutiny, higher compliance costs, and slower adoption rates, ultimately affecting overall market expansion.

Opportunity:

Growing adoption customizable automation solutions

Customization enhances system efficiency, flexibility, and integration with existing workflows, driving broader adoption across various industries. As businesses seek solutions that align with their unique processes and scale with their growth, customizable automation tools become more attractive, leading to increased market demand. This adaptability supports diverse use cases, fosters innovation, and encourages investment, ultimately fueling market growth and expansion.

Threat:

Complexity of implementation

The complexity of implementing office automation arises from integrating new systems with existing infrastructure, configuring software, and adapting workflows. This process often requires specialized knowledge, detailed planning, and potential adjustments to current processes, which can be time-consuming and costly. As a result, the slow adoption rate hampers market growth by limiting the reach of automation technologies and preventing potential efficiency gains from being realized across the broader market.

Covid-19 Impact

Covid-19 accelerated the adoption of office automation as businesses shifted to remote work and needed to enhance digital collaboration and efficiency. The pandemic drove demand for cloud-based solutions, virtual communication tools, and automation software to support remote operations. This shift increased market growth for office automation technologies, highlighting their role in maintaining business continuity and productivity in a rapidly changing work environment.

The human resource management segment is expected to be the largest during the forecast period

The human resource management segment is estimated to have a lucrative growth. In human resource management, office automation streamlines tasks like recruitment, payroll, and performance management. Automated systems manage employee records, facilitate online applications, and handle benefits administration, reducing manual effort and errors. Tools for automated scheduling, data analysis and communication enhance efficiency and accuracy. By leveraging automation, HR departments can focus on strategic activities and improve overall employee experience and organizational effectiveness.

The corporate offices segment is expected to have the highest CAGR during the forecast period

The corporate offices segment is anticipated to witness the highest CAGR growth during the forecast period. In corporate offices, office automation optimizes daily operations by integrating software for document management, communication, and scheduling. Automated systems streamline tasks such as report generation, meeting coordination, and workflow management, enhancing efficiency and collaboration. This technology reduces manual processes, minimizes errors, and supports data-driven decision-making. By automating routine activities, corporate offices can improve productivity, reduce costs, and foster a more agile work environment.

Region with largest share:

Asia Pacific is projected to hold the largest market share during the forecast period due to rapid technological advancements and increasing adoption of digital solutions. Factors driving this expansion include the rising demand for efficient business processes, remote work trends, and growing investments in cloud computing and AI technologies. Countries like China, India, and Japan are leading the way with robust infrastructure and expanding enterprise needs. As businesses in the region seek to enhance productivity and reduce operational costs, the market for office automation solutions continues to expand rapidly.

Region with highest CAGR:

North America is projected to have the highest CAGR over the forecast period, owing to high technology adoption and a focus on improving operational efficiency. Businesses across the U.S. and Canada are investing in advanced automation solutions, including cloud services, AI, and machine learning, to streamline processes and enhance productivity. The region's strong emphasis on innovation and digital transformation supports market growth. Key sectors like finance, healthcare, and manufacturing are major contributors, leveraging office automation to optimize workflows, reduce costs, and stay competitive in a dynamic business environment.

Key players in the market

Some of the key players profiled in the Office Automation Market include Microsoft, IBM, Google, Apple, HP, Canon, Ricoh, Xerox, Epson, Kyocera, Brother, Sharp, Toshiba, D-Link and Cisco.

Key Developments:

In May 2024, IBM released a family of Granite models into open source and launched InstructLab, a first-of-its-kind capability, in collaboration with Red Hat. The 20B parameter Granite base code model was used to train IBM watsonx Code Assistant (WCA) for specialized domains.

In November 2023, Microsoft launched the new AI tool "Copilot". It is more than just another AI tool, with the ability to draft and even refine emails. Copilot can condense extensive email chains into concise summaries, such as those regarding product launches.

Types Covered:

• Hardware
• Software
• Services

Deployments Covered:

• On-premise
• Cloud-based

Organization Sizes Covered:

• Small & Medium Enterprises (SMEs)
• Large Enterprises

Technologies Covered:

• Artificial Intelligence (AI)
• Robotic Process Automation (RPA)
• Internet Of Things (IoT)
• Machine Learning
• Other Technologies

Applications Covered:

• Document Management
• Data Management
• Accounting & Financial Management
• Human Resource Management
• Other Applications

End Users Covered:

• Corporate Offices
• Government
• Healthcare
• Education
• Retail
• Manufacturing
• Other End Users

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 Technology Analysis
• 3.7 Application Analysis
• 3.8 End User Analysis
• 3.9 Emerging Markets
• 3.10 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Office Automation Market, By Type

• 5.1 Introduction
• 5.2 Hardware
  • 5.2.1 Computers & Workstations
  • 5.2.2 Printers & Scanners
  • 5.2.3 Photocopiers
  • 5.2.4 Telecommunication Equipment
• 5.3 Software
  • 5.3.1 Communication Software
  • 5.3.2 Enterprise Resource Planning (ERP) Software
  • 5.3.3 Customer Relationship Management (CRM) Software
• 5.4 Services
  • 5.4.1 Installation & Integration Services
  • 5.4.2 Maintenance & Support Services
  • 5.4.3 Managed Services
  • 5.4.4 Consulting Services

6 Global Office Automation Market, By Deployment

• 6.1 Introduction
• 6.2 On-premise
• 6.3 Cloud-based

7 Global Office Automation Market, By Organization Size

• 7.1 Introduction
• 7.2 Small & Medium Enterprises (SMEs)
• 7.3 Large Enterprises

8 Global Office Automation Market, By Technology

• 8.1 Introduction
• 8.2 Artificial Intelligence (AI)
• 8.3 Robotic Process Automation (RPA)
• 8.4 Internet Of Things (IoT)
• 8.5 Machine Learning
• 8.6 Other Technologies

9 Global Office Automation Market, By Application

• 9.1 Introduction
• 9.2 Document Management
• 9.3 Data Management
• 9.4 Accounting & Financial Management
• 9.5 Human Resource Management
• 9.6 Other Applications

10 Global Office Automation Market, By End User

• 10.1 Introduction
• 10.2 Corporate Offices
• 10.3 Government
• 10.4 Healthcare
• 10.5 Education
• 10.6 Retail
• 10.7 Manufacturing
• 10.8 Other End Users

11 Global Office Automation Market, By Geography

• 11.1 Introduction
• 11.2 North America
  • 11.2.1 US
  • 11.2.2 Canada
  • 11.2.3 Mexico
• 11.3 Europe
  • 11.3.1 Germany
  • 11.3.2 UK
  • 11.3.3 Italy
  • 11.3.4 France
  • 11.3.5 Spain
  • 11.3.6 Rest of Europe
• 11.4 Asia Pacific
  • 11.4.1 Japan
  • 11.4.2 China
  • 11.4.3 India
  • 11.4.4 Australia
  • 11.4.5 New Zealand
  • 11.4.6 South Korea
  • 11.4.7 Rest of Asia Pacific
• 11.5 South America
  • 11.5.1 Argentina
  • 11.5.2 Brazil
  • 11.5.3 Chile
  • 11.5.4 Rest of South America
• 11.6 Middle East & Africa
  • 11.6.1 Saudi Arabia
  • 11.6.2 UAE
  • 11.6.3 Qatar
  • 11.6.4 South Africa
  • 11.6.5 Rest of Middle East & Africa

12 Key Developments

• 12.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 12.2 Acquisitions & Mergers
• 12.3 New Product Launch
• 12.4 Expansions
• 12.5 Other Key Strategies

13 Company Profiling

• 13.1 Microsoft
• 13.2 IBM
• 13.3 Google
• 13.4 Apple
• 13.5 HP
• 13.6 Canon
• 13.7 Ricoh
• 13.8 Xerox
• 13.9 Epson
• 13.10 Kyocera
• 13.11 Brother
• 13.12 Sharp
• 13.13 Toshiba
• 13.14 D-Link
• 13.15 Cisco