로보틱 프로세스 자동화용 AI 시장 예측(-2034년) : 툴 유형별, 컴포넌트별, 어프로치별, 용도별, 최종사용자별, 지역별 세계 분석

According to Stratistics MRC, the Global AI in Robotic Process Automation Market is accounted for $18.6 billion in 2026 and is expected to reach $34.4 billion by 2034 growing at a CAGR of 7.9% during the forecast period. AI in robotic process automation refers to the enhancement of traditional rule-based software bot automation with machine learning, natural language processing, computer vision, and cognitive decision-making capabilities that enable intelligent bots to handle unstructured data inputs, adapt to process variations, learn from exception handling patterns, extract information from complex documents, engage in conversational interactions, and autonomously discover optimization opportunities within enterprise workflow environments across finance, healthcare, banking, and operations functions.

Market Dynamics:

Driver:

Enterprise Cost Reduction Imperative

Enterprise cost reduction mandates and operational efficiency improvement pressures are driving accelerated AI-RPA platform adoption as organizations seek to automate high-volume repetitive back-office processes including invoice processing, claims adjudication, customer onboarding, and regulatory reporting that collectively represent substantial labor cost pools. AI-RPA deployments delivering documented productivity improvements of 60 to 80 percent over manual processing are generating compelling return-on-investment metrics that justify expanding automation platform investments across enterprise functions.

Restraint:

Change Management Resistance

Organizational change management resistance from employee groups concerned about automation-driven workforce displacement creates internal adoption friction that delays AI-RPA implementation timelines and limits deployment scope within enterprises where labor relations considerations constrain automation program ambition. Successful large-scale AI-RPA deployments require sustained executive sponsorship and comprehensive workforce reskilling program investment that many organizations underestimate in initial automation business case planning.

Opportunity:

Healthcare Process Automation

Healthcare administrative process automation represents a high-value growth opportunity as hospitals, insurance payers, and pharmaceutical companies deploy AI-RPA to automate prior authorization processing, clinical documentation extraction, claims adjudication, and regulatory submission preparation that collectively consume enormous administrative labor resources across the healthcare value chain. AI-RPA platforms capable of processing unstructured clinical documents and interfacing with complex healthcare information systems command premium pricing from healthcare enterprise buyers.

Threat:

Generative AI Displacement Risk

Generative AI platform capabilities for natural language task execution, code generation, and autonomous agent-based process handling represent a disruptive competitive threat to traditional AI-RPA bot-based automation architectures as large language model-powered agents increasingly demonstrate the ability to handle complex multi-step processes without explicit rule programming, potentially displacing dedicated RPA platform investments with more flexible AI agent frameworks in enterprise automation portfolios.

Covid-19 Impact:

COVID-19 dramatically accelerated AI-RPA adoption as remote work transitions required rapid automation of processes previously reliant on physical document handling and in-person coordination, creating urgent enterprise automation demand that expanded the RPA market by introducing automation programs to organizations with previously limited automation adoption. Post-pandemic, sustained digital transformation investment and hybrid work model optimization continue driving AI-RPA platform expansion into new process domains and industry verticals.

The conversational AI & chatbot-RPA bots segment is expected to be the largest during the forecast period

The conversational AI & chatbot-RPA bots segment is expected to account for the largest market share during the forecast period, due to widespread enterprise deployment of customer service automation integrating conversational AI front-end interfaces with backend RPA bot execution capabilities that enable end-to-end process automation from customer request capture through system transaction completion without human intervention. Financial services, telecommunications, and retail enterprises represent the highest-volume deployment sectors driving substantial conversational AI-RPA revenue.

The hardware segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the hardware segment is predicted to witness the highest growth rate, driven by expanding enterprise investment in dedicated AI inference server infrastructure to support the computational requirements of large-scale AI-RPA deployments processing millions of daily bot transactions with integrated machine learning model inference, computer vision document processing, and natural language understanding capabilities that exceed the processing capacity of conventional virtualized server environments.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share, due to the United States hosting the world's largest enterprise AI-RPA market with leading platform vendors including UiPath, Automation Anywhere, and Microsoft Power Automate achieving substantial enterprise customer bases across banking, insurance, healthcare, and technology sectors driving the highest per-region automation platform revenue globally.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, due to rapid large-scale AI-RPA deployment among banking, financial services, and business process outsourcing organizations in India, China, Australia, and Japan seeking operational efficiency improvements, combined with growing regional system integrator ecosystems accelerating enterprise automation program implementations across diverse industry verticals.

Key players in the market

Some of the key players in AI in Robotic Process Automation Market include UiPath, Automation Anywhere, Blue Prism (SS&C), Microsoft Power Automate, SAP Build Process Automation, IBM Robotic Process Automation, Pegasystems, NICE (RPA), Kofax (Tungsten Automation), WorkFusion, Appian, Nintex, Kryon (Leap), EdgeVerve (Infosys), HelpSystems, Redwood Software, and Softomotive.

Key Developments:

In March 2026, UiPath launched its generative AI-powered Autopilot for Everyone platform, enabling business users to create AI-RPA automations through natural language instructions without specialized RPA developer programming expertise.

In February 2026, Automation Anywhere introduced a new AI Agent Studio, enabling enterprises to deploy autonomous AI agents alongside traditional RPA bots for complex multi-step process automation requiring adaptive decision-making capabilities.

In January 2026, Pegasystems expanded its intelligent automation platform with generative AI-powered process discovery capabilities that automatically identify automation opportunities within enterprise workflow data with minimal configuration requirements.

Tool Types Covered:

• Attended AI-RPA Bots
• Unattended AI-RPA Bots
• Hybrid AI-RPA Bots
• Intelligent Document Processing (IDP) Bots
• Conversational AI & Chatbot-RPA Bots
• Process Discovery & Mining Bots
• AI-Powered Test Automation Bots

Components Covered:

• Hardware
• Software & Platforms
• Services

Approaches Covered:

• Natural Language Processing (NLP) and NLU
• Computer Vision and Optical Character Recognition (OCR)
• Machine Learning & Process Optimization
• Process Mining & Task Mining
• Generative AI

Applications Covered:

• Finance & Accounting Automation
• Human Resources & Payroll Automation
• Customer Service & Support Automation
• Supply Chain & Procurement Automation
• IT Operations & Service Desk Automation
• Audit & Regulatory Reporting
• Healthcare Claims & Revenue Cycle Automation

End Users Covered:

• Banking, Financial Services and Insurance (BFSI)
• Healthcare
• E-Commerce Companies
• Industrial Enterprises
• Telecommunications Companies

Regions Covered:

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • United Kingdom
  • Germany
  • France
  • Italy
  • Spain
  • Netherlands
  • Belgium
  • Sweden
  • Switzerland
  • Poland
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Thailand
  • Malaysia
  • Singapore
  • Vietnam
  • Rest of Asia Pacific
• South America
  • Brazil
  • Argentina
  • Colombia
  • Chile
  • Peru
  • Rest of South America
• Rest of the World (RoW)
  • Middle East
• Saudi Arabia
• United Arab Emirates
• Qatar
• Israel
• Rest of Middle East
  • Africa
• South Africa
• Egypt
• Morocco
• Rest of Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2023, 2024, 2025, 2026, 2027, 2028, 2030, 2032 and 2034
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

• 1.1 Market Snapshot and Key Highlights
• 1.2 Growth Drivers, Challenges, and Opportunities
• 1.3 Competitive Landscape Overview
• 1.4 Strategic Insights and Recommendations

2 Research Framework

• 2.1 Study Objectives and Scope
• 2.2 Stakeholder Analysis
• 2.3 Research Assumptions and Limitations
• 2.4 Research Methodology
  • 2.4.1 Data Collection (Primary and Secondary)
  • 2.4.2 Data Modeling and Estimation Techniques
  • 2.4.3 Data Validation and Triangulation
  • 2.4.4 Analytical and Forecasting Approach

3 Market Dynamics and Trend Analysis

• 3.1 Market Definition and Structure
• 3.2 Key Market Drivers
• 3.3 Market Restraints and Challenges
• 3.4 Growth Opportunities and Investment Hotspots
• 3.5 Industry Threats and Risk Assessment
• 3.6 Technology and Innovation Landscape
• 3.7 Emerging and High-Growth Markets
• 3.8 Regulatory and Policy Environment
• 3.9 Impact of COVID-19 and Recovery Outlook

4 Competitive and Strategic Assessment

• 4.1 Porter's Five Forces Analysis
  • 4.1.1 Supplier Bargaining Power
  • 4.1.2 Buyer Bargaining Power
  • 4.1.3 Threat of Substitutes
  • 4.1.4 Threat of New Entrants
  • 4.1.5 Competitive Rivalry
• 4.2 Market Share Analysis of Key Players
• 4.3 Product Benchmarking and Performance Comparison

5 Global AI in Robotic Process Automation Market, By Tool Type

• 5.1 Attended AI-RPA Bots
• 5.2 Unattended AI-RPA Bots
• 5.3 Hybrid AI-RPA Bots
• 5.4 Intelligent Document Processing (IDP) Bots
• 5.5 Conversational AI & Chatbot-RPA Bots
• 5.6 Process Discovery & Mining Bots
• 5.7 AI-Powered Test Automation Bots

6 Global AI in Robotic Process Automation Market, By Component

• 6.1 Hardware
• 6.2 Software & Platforms
• 6.3 Services

7 Global AI in Robotic Process Automation Market, By Approach

• 7.1 Natural Language Processing (NLP) and NLU
• 7.2 Computer Vision and Optical Character Recognition (OCR)
• 7.3 Machine Learning & Process Optimization
• 7.4 Process Mining & Task Mining
• 7.5 Generative AI

8 Global AI in Robotic Process Automation Market, By Application

• 8.1 Finance & Accounting Automation
• 8.2 Human Resources & Payroll Automation
• 8.3 Customer Service & Support Automation
• 8.4 Supply Chain & Procurement Automation
• 8.5 IT Operations & Service Desk Automation
• 8.6 Audit & Regulatory Reporting
• 8.7 Healthcare Claims & Revenue Cycle Automation

9 Global AI in Robotic Process Automation Market, By End User

• 9.1 Banking, Financial Services and Insurance (BFSI)
• 9.2 Healthcare
• 9.3 E-Commerce Companies
• 9.4 Industrial Enterprises
• 9.5 Telecommunications Companies

10 Global AI in Robotic Process Automation Market, By Geography

• 10.1 North America
  • 10.1.1 United States
  • 10.1.2 Canada
  • 10.1.3 Mexico
• 10.2 Europe
  • 10.2.1 United Kingdom
  • 10.2.2 Germany
  • 10.2.3 France
  • 10.2.4 Italy
  • 10.2.5 Spain
  • 10.2.6 Netherlands
  • 10.2.7 Belgium
  • 10.2.8 Sweden
  • 10.2.9 Switzerland
  • 10.2.10 Poland
  • 10.2.11 Rest of Europe
• 10.3 Asia Pacific
  • 10.3.1 China
  • 10.3.2 Japan
  • 10.3.3 India
  • 10.3.4 South Korea
  • 10.3.5 Australia
  • 10.3.6 Indonesia
  • 10.3.7 Thailand
  • 10.3.8 Malaysia
  • 10.3.9 Singapore
  • 10.3.10 Vietnam
  • 10.3.11 Rest of Asia Pacific
• 10.4 South America
  • 10.4.1 Brazil
  • 10.4.2 Argentina
  • 10.4.3 Colombia
  • 10.4.4 Chile
  • 10.4.5 Peru
  • 10.4.6 Rest of South America
• 10.5 Rest of the World (RoW)
  • 10.5.1 Middle East
    • 10.5.1.1 Saudi Arabia
    • 10.5.1.2 United Arab Emirates
    • 10.5.1.3 Qatar
    • 10.5.1.4 Israel
    • 10.5.1.5 Rest of Middle East
  • 10.5.2 Africa
    • 10.5.2.1 South Africa
    • 10.5.2.2 Egypt
    • 10.5.2.3 Morocco
    • 10.5.2.4 Rest of Africa

11 Strategic Market Intelligence

• 11.1 Industry Value Network and Supply Chain Assessment
• 11.2 White-Space and Opportunity Mapping
• 11.3 Product Evolution and Market Life Cycle Analysis
• 11.4 Channel, Distributor, and Go-to-Market Assessment

12 Industry Developments and Strategic Initiatives

• 12.1 Mergers and Acquisitions
• 12.2 Partnerships, Alliances, and Joint Ventures
• 12.3 New Product Launches and Certifications
• 12.4 Capacity Expansion and Investments
• 12.5 Other Strategic Initiatives

13 Company Profiles

• 13.1 UiPath
• 13.2 Automation Anywhere
• 13.3 Blue Prism (SS&C)
• 13.4 Microsoft Power Automate
• 13.5 SAP Build Process Automation
• 13.6 IBM Robotic Process Automation
• 13.7 Pegasystems
• 13.8 NICE (RPA)
• 13.9 Kofax (Tungsten Automation)
• 13.10 WorkFusion
• 13.11 Appian
• 13.12 Nintex
• 13.13 Kryon (Leap)
• 13.14 EdgeVerve (Infosys)
• 13.15 HelpSystems
• 13.16 Redwood Software
• 13.17 Softomotive