세계의 AaaS(Automation-as-a-Service) 시장 규모 : 업무 기능별, 유형별, 구성 요소별, 최종 사용자별, 지역 범위별 예측

Automation As A Service Market Size And Forecast

Automation As A Service Market size was valued at USD 9.12 Billion in 2024 and is projected to reach USD 63.67 Billion by 2032, growing at a CAGR of 27.5% from 2026 to 2032.

The major factor driving the growth of the Automation Service Market is technological advancements, which have resulted in greater adoption of cloud technology. In addition, the reduction in labor costs as a result of the introduction of the virtual task force is another major factor driving the market forward. Furthermore, the constantly increasing demand for business process automation is imposing a positive outlook on market growth. The Global Automation As A Service Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Automation As A Service Market Definition

Automation As A Service is the process of technologizing the processes of operations associated with the business process. This type of service is often designed to assist in the management of a growing number of daily personal and professional tasks by improving business process management and other features. It enables the business organization to capture and interpret the larger volume of data from an existing application and minimizes human interventions. The technology may also be used in combination with Robotic Process Automation (RPA) and Business Process Automation (BPA), allowing companies to significantly enhance how they manage, solve, and deliver business processes. It is a subscription-based service that is delivered through cloud technology.

This system enhances the efficiency and performance of an organization by triggering responses, manipulating data, and communicating digitally. It widely finds its application in the IT environment, BFSI, Manufacturing, and other sectors. The automation provided as a service from the cloud ensures process consistency, accuracy, and quality in a form that is quick to implement because it does not require new hardware or infrastructure. Connecting process steps across technologies and/or silos is significantly easier when automation is delivered through the cloud. In the best-case scenarios, it aids in the integration of local, virtual, and cloud applications.

In the best cases, it helps to bring together onsite, virtual, and cloud applications. However, this method can provide significant challenges, notably in terms of the networking and security efforts necessary to administer local applications from the cloud while maintaining simplicity, usability, and compliance with organizational security policies. Intelligent automation is the result of combining automation with AI aspects such as machine learning. Intelligent automation enables end-to-end automation of corporate processes and accelerates digital transformation. Intelligent automation-as-a-service is being increasingly adopted by businesses to move beyond the routine and into the inventive.

Global Automation As A Service Market Overview

The major factor driving the growth of the Automation As Service Market is technological advancements, which have resulted in greater adoption of cloud technology. The demand for information to be converted into digital form in order to gain insights that assist strategic decision-making in an organization is predicted to fuel the expansion of the Automation As A Service Market. In addition, the reduction in labor costs as a result of the introduction of the virtual task force is another major factor driving the market forward.

Companies are increasingly automating their existing and new company activities to boost productivity and minimize operating costs by removing regular manual chores, which is driving up demand for automation as a service. Furthermore, the constantly increasing demand for business process automation is imposing a positive outlook on market growth. Automation is now found in all types of enterprises, large and small, ranging from minor features in typical business apps to more visible implementations such as self-driving automobiles. The market is growing owing to the growing requirement to automate processes and devices across numerous industrial verticals for multiple business processes.

However, concerns about data security and privacy, as well as an increase in the number of cyber-attacks on digital data, are restraining Automation As A Service Market growth. Furthermore, growth in the usage of robotics in manufacturing facilities to ease operational and workforce costs is a key opportunistic factor for the Global Automation As A Service Market. AI-enabled automation-as-a-service is being adopted by organizations across all industries to alter their business processes and achieve higher speed and accuracy by automating decisions based on structured and unstructured inputs.

Global Automation As A Service Market: Segmentation Analysis

The Global Automation As A Service Market is segmented based on Business Function, Type, Component, End-User, And Geography.

Automation As A Service Market, By Business Function

• Human Resources (HR)
• Information Component (IT)
• Sales and Marketing
• Others

Based on Business Function, The market is segmented into Human Resources (HR), Information Component (IT), Sales and Marketing, and Others. Owing to the growing need to automate repetitive tasks and streamline business processes across industries, automation-as-a-service usage for Sales and Marketing is likely to rise in the coming years.

Automation As A Service Market, By Type

• Knowledge-Based
• Rule-Based

Based on Type, The market is segmented into Knowledge-Based and Rule-Based. Automation of Knowledge-Based services is a natural evolution of Robotic Process Automation (RPA) that is driven by new technology and is often referred to as Cognitive Automation (CA).

Automation As A Service Market, By Component

• Solution
• Services
• Managed Services
• Professional Services

Based on Components, The market is segmented into Solutions, Services, Managed Services, and Professional Services. During the forecast period, the Services segment witnessed considerable market growth in terms of CAGR. The Automation Services suite, which includes consultation, installation, maintenance, and support services, is responsible for this. Owing to its ability to connect with almost all domains and functionality tools to have a single interface for all processes, the Services Automation idea is gaining favor over solutional packages.

Automation As A Service Market, By End-User

• Telecom and IT
• Retail and Consumer Goods
• Healthcare and Life Sciences
• BFSI
• Others

Based on End-User, The market is segmented into Telecom and IT, Retail and Consumer Goods, Healthcare and Life Sciences, BFSI, and Others. The Banking, Financial Services, and Insurance (BFSI) sector is a leader in using advanced computer and networking technologies to minimize enormous, space-concentrated databases and repositories, resulting in increased competition for cloud adoption. As a result, the BFSI sector dominated the Automation As A Service Market, and this trend is likely to continue over the forecast period.

Automation As A Service Market, By Geography

• North America
• Europe
• Asia Pacific
• Rest of the world

Based on Regional Analysis, The Global Automation As A Service Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. For the forecasted years, North America, followed by Europe, is likely to be the top revenue-generating market for Automation As Service vendors. This is because in the developed economies of the United States and Canada, a strong emphasis is placed on R&D and technology-based advancements. Because of the rising use of automation and cloud technologies, as well as numerous other government efforts, such as smart cities across the Asia Pacific countries, such as China and India, the Asia Pacific region is predicted to be the fastest-growing region in Automation As A Service Market.

Key Players

The "Global Automation As A Service Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are NICE Ltd., Microsoft Corporation, Automation Anywhere, Inc., International Business Machines Corporation, Blue Prism Group plc, HCL Technologies Limited, UiPath, Hewlett Packard Enterprise Development LP, Kofax Inc., Pegasystems Inc.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• In May 2020: UiPath announced changes to its Business Partner Program, enabling global organizations to take advantage of hyper-automation power. Through the launch of its UiPath Services Network, the company is also providing new training, certification, and marketing programs for business partners (USN).
• In May 2020: Automation Anywhere Inc. announced the availability of its AI-powered RPA-as-a-Service platform on Amazon Web Services (AWS) in India. According to the company, demand for its solutions has increased significantly. Owing to COVID-19, the firm currently has over 200,000 users on the platform, with the number growing at exponentially.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL AUTOMATION AS A SERVICE MARKET

• 1.1 Overview of the Market
• 1.2 Scope of Report
• 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

• 3.1 Data Mining
• 3.2 Validation
• 3.3 Primary Interviews
• 3.4 List of Data Sources

4 GLOBAL AUTOMATION AS A SERVICE MARKET OUTLOOK

• 4.1 Overview
• 4.2 Market Dynamics
  • 4.2.1 Drivers
  • 4.2.2 Restraints
  • 4.2.3 Opportunities
• 4.3 Porters Five Force Model
• 4.4 Value Chain Analysis

5 GLOBAL AUTOMATION AS A SERVICE MARKET, BY BUSINESS FUNCTION

• 5.1 Overview
• 5.2 Human Resources (HR)
• 5.3 Information Component (IT)
• 5.4 Sales and Marketing
• 5.5 Others

6 GLOBAL AUTOMATION AS A SERVICE MARKET, BY TYPE

• 6.1 Overview
• 6.2 Knowledge-Based
• 6.3 Rule-Based

7 GLOBAL AUTOMATION AS A SERVICE MARKET, BY COMPONENT

• 7.1 Overview
• 7.2 Solution
• 7.3 Services
• 7.4 Managed Services
• 7.5 Professional Services

8 GLOBAL AUTOMATION AS A SERVICE MARKET, END-USER

• 8.1 Overview
• 8.2 Telecom and IT
• 8.3 Retail and Consumer Goods
• 8.4 Healthcare and Life Sciences
• 8.5 BFSI
• 8.6 Others

9 GLOBAL AUTOMATION AS A SERVICE MARKET, BY GEOGRAPHY

• 9.1 Overview
• 9.2 North America
  • 9.2.1 U.S.
  • 9.2.2 Canada
  • 9.2.3 Mexico
• 9.3 Europe
  • 9.3.1 Germany
  • 9.3.2 U.K.
  • 9.3.3 France
  • 9.3.4 Rest of Europe
• 9.4 Asia Pacific
  • 9.4.1 China
  • 9.4.2 Japan
  • 9.4.3 India
  • 9.4.4 Rest of Asia Pacific
• 9.5 Rest of the World
  • 9.5.1 Latin America
  • 9.5.2 Middle East and Africa

10 GLOBAL AUTOMATION AS A SERVICE MARKET COMPETITIVE LANDSCAPE

• 10.1 Overview
• 10.2 Company Market Ranking
• 10.3 Key Development Strategies

11 COMPANY PROFILES

• 11.1 NICE Ltd.
  • 11.1.1 Overview
  • 11.1.2 Financial Performance
  • 11.1.3 Product Outlook
  • 11.1.4 Key Developments
• 11.2 Microsoft Corporation
  • 11.2.1 Overview
  • 11.2.2 Financial Performance
  • 11.2.3 Product Outlook
  • 11.2.4 Key Developments
• 11.3 Automation Anywhere, Inc.
  • 11.3.1 Overview
  • 11.3.2 Financial Performance
  • 11.3.3 Product Outlook
  • 11.3.4 Key Developments
• 11.4 International Business Machines Corporation
  • 11.4.1 Overview
  • 11.4.2 Financial Performance
  • 11.4.3 Product Outlook
  • 11.4.4 Key Developments
• 11.5 Blue Prism Group plc
  • 11.5.1 Overview
  • 11.5.2 Financial Performance
  • 11.5.3 Product Outlook
  • 11.5.4 Key Developments
• 11.6 HCL Technologies Limited
  • 11.6.1 Overview
  • 11.6.2 Financial Performance
  • 11.6.3 Product Outlook
  • 11.6.4 Key Developments
• 11.7 UiPath
  • 11.7.1 Overview
  • 11.7.2 Financial Performance
  • 11.7.3 Product Outlook
  • 11.7.4 Key Developments
• 11.8 Kofax Inc.
  • 11.8.1 Overview
  • 11.8.2 Financial Performance
  • 11.8.3 Product Outlook
  • 11.8.4 Key Developments
  • 11.9.1 Hewlett Packard Enterprise Development LP
  • 11.9.1 Overview
  • 11.9.2 Financial Performance
  • 11.9.3 Product Outlook
  • 11.9.4 Key Developments
• 11.10 Pegasystems Inc.
  • 11.10.1 Overview
  • 11.10.2 Financial Performance
  • 11.10.3 Product Outlook
  • 11.10.4 Key Developments

12 KEY DEVELOPMENTS

• 12.1 Product Launches/Developments
• 12.2 Mergers and Acquisitions
• 12.3 Business Expansions
• 12.4 Partnerships and Collaborations

13 Appendix

• 13.1 Related Research