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시장보고서
상품코드
2050562
의료 BPO 시장 : 지불자용 서비스별, 의료 제공업체용 서비스별, 제약 서비스별, 지역별Healthcare BPO Market, By Payer Service, By Provider Service, By Pharmaceutical Service, and By Geography |
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가격
※ 부가세 별도
한글목차
영문목차
※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.
의료 BPO 시장은 2026년에 3,847억 달러로 추정되며, 2033년까지 7,032억 6,000만 달러에 이를 것으로 예상되고 있습니다. 또한 2026-2033년 CAGR 9.0%를 기록할 전망입니다.
| 보고서 범위 | 보고서 상세 | ||
|---|---|---|---|
| 기준 연도 : | 2025년 | 2026년 시장 규모 : | 3,847억 달러 |
| 과거 데이터 기간 : | 2020-2024년 | 예측 기간 : | 2026-2033년 |
| 예측 기간(2026-2033년) CAGR : | 9.00% | 2033년 금액 예측 : | 7,032억 6,000만 달러 |
의료 BPO(Business Process Outsourcing)는 의료기관의 비임상 업무 및/또는 비핵심 업무를 처리하기 위해 외부 계약자(제3자 기관)를 고용하는 프로세스입니다. 전 세계 많은 병원, 클리닉 및 기타 의료시설에서 환자 치료 개선, 전문의에 대한 접근성 확대, 비용 절감, 중대한 실수 감소 및 더 많은 서비스 제공을 위해 내부에서 업무를 수행하는 대신 아웃소싱을 하고 있습니다.
시장 역학
만성질환 부담 증가, 고령 인구 증가, 의료 IT 솔루션 및 BPO 서비스 도입 확대, 임상 프로세스 아웃소싱(CPO)의 급속한 증가, 아웃소싱 추세 증가, 의료 산업 내 연구개발(R&D) 확대, 제약 산업의 급속한 성장이 세계 의료 BPO 시장을 견인하는 주요 요인으로 작용할 전망입니다. 시장 성장을 견인할 것으로 예상되는 주요 요인입니다.
예를 들어, 2023년 5월 미국의 의료 서비스 제공업체인 옵텀(Optum)은 필리핀의 의료 비즈니스 프로세스 아웃소싱(BPO)에 약 8억 페소를 투자할 계획을 세웠습니다. 옵텀은 올해 3월 다바오에서 신규 프로젝트 세부 사항 및 장비 수입 관련 문의에 대해 논의하기 위해 이미 투자 위원회(BOI)와 면담을 진행한 바 있습니다.
또한 인도 브랜드 주식 재단(IBEF)에 따르면 인도 국내 의약품 시장은 2022년 420억 달러, 2025년까지 650억 달러, 2030년까지 1,200억-1,300억 달러에 달할 것으로 예측됩니다. 이는 결국 시장 성장을 견인하고 있습니다.
본 조사의 주요 특징
- 이 보고서는 다양한 부문의 잠재적 수익 창출 기회를 밝히고, 이 시장의 매력적인 투자 제안 매트릭스를 설명합니다.
- 또한 시장 성장 촉진요인, 억제요인, 기회, 신제품 출시 및 승인, 시장 동향, 지역별 전망, 주요 기업이 채택한 경쟁 전략에 대한 중요한 인사이트를 제공합니다.
- 이 보고서는 기업의 주요 특징, 제품 포트폴리오, 주요 특징, 재무 성과, 전략 등의 매개 변수를 기반으로 세계 의료 BPO 시장의 주요 기업 프로파일을 작성했습니다.
- 이 보고서의 내용을 통해 기업의 마케팅 담당자와 경영진은 향후 제품 출시, 제품 업그레이드, 시장 확대 및 마케팅 전략에 대한 정보에 입각한 의사결정을 내릴 수 있을 것으로 기대됩니다.
- 세계 의료 BPO 시장 보고서는 투자자, 공급업체, 제품 제조업체, 유통업체, 신규 시장 진출기업, 재무 분석가 등 업계의 다양한 이해관계자를 대상으로 합니다.
- 이해관계자들은 세계 의료 BPO 시장 분석에 사용되는 다양한 전략 매트릭스를 통해 의사결정을 쉽게 내릴 수 있을 것입니다.
목차
제1장 조사 목적과 전제조건
제2장 시장 전망
제3장 시장 역학, 규제 및 동향 분석
제4장 세계의 의료 BPO 시장 : 지불자용 서비스별, 2021년-2033년
제5장 세계의 의료 BPO 시장 : 의료 제공업체용 서비스별, 2021년-2033년
제6장 세계의 의료 BPO 시장 : 제약 서비스별, 2021년-2033년
제7장 세계의 의료 BPO 시장 : 지역별, 2021년-2033년
제8장 경쟁 구도
제9장 섹션
LSH 26.06.12Healthcare Bpo Market is estimated to be valued at USD 384.70 Bn in 2026 and is expected to reach USD 703.26 Bn by 2033, growing at a compound annual growth rate (CAGR) of 9.0% from 2026 to 2033.
| Report Coverage | Report Details | ||
|---|---|---|---|
| Base Year: | 2025 | Market Size in 2026: | USD 384.70 Bn |
| Historical Data for: | 2020 To 2024 | Forecast Period: | 2026 To 2033 |
| Forecast Period 2026 to 2033 CAGR: | 9.00% | 2033 Value Projection: | USD 703.26 Bn |
Healthcare BPO (business process outsourcing) is a process of hiring an external contractor (third-party organization) to handle non-clinical and/or non-core activities of the healthcare organization. Several hospitals, clinics, and other medical facilities around the world outsource work instead of performing the tasks in-house to improve patient care, provide greater access to specialists, lower costs, lessen critical mistakes, and to offer more services.
Market Dynamics
Growing burden of chronic disease, growing geriatric population, growing adoption of healthcare IT solutions or BPO services, rapid increase in Clinical Process Outsourcing (CPO), growing trend of outsourcing, increasing R&D in the healthcare industry, and rapid growth of the pharmaceutical industry are major factors expected to drive growth of the global healthcare BPO market.
For instance, in May 2023, Optum, American healthcare services provider, planned to invest some P800 million in medical business process outsourcing (BPO) in the Philippines. Optum, in March this year, have already met with the Board of Investments (BOI) to discuss details of their planned new project in Davao and queries on the importation of equipment.
Moreover, according to India Brand Equity Foundation (IBEF), India's domestic pharmaceutical market stood at USD 42 Bn in 2022 and is expected to reach USD 65 Bn by 2025 and USD 120-130 Bn by 2030. This in turn is driving the growth of the market.
Key features of the study
- It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market.
- This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
- It profiles key players in the global healthcare BPO market based on the following parameters such as company highlights, products portfolio, key highlights, financial performance, and strategies.
- Key companies covered as a part of this study include Parexel International, IQVIA, IBM Corporation, Genpact Limited, Cognizant, Capgemini, Accenture, Sutherland Healthcare Solutions, GeBBs Healthcare Solutions, and UnitedHealth Group Incorporated, among others.
- Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
- The global healthcare BPO market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
- Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global healthcare BPO market.
Market Segmentation
- Global Healthcare BPO Market, By Payer Service (Revenue, USD Bn, 2021 - 2033)
- Human Resource Management
- Claims Management
- Customer Relationship Management (CRM)
- Operational/Administrative Management
- Care Management
- Provider Management
- Other Payer Services
- Global Healthcare BPO Market, By Provider Service (Revenue, USD Bn, 2021 - 2033)
- Patient Enrolment and Strategic Planning
- Patient Care Service
- Revenue Cycle Management
- Global Healthcare BPO Market, By Pharmaceutical Service (Revenue, USD Bn, 2021 - 2033)
- Research and Development
- Manufacturing
- Non-clinical Services
- Supply Chain Management and Logistics
- Sales and Marketing Services
- Other Non-clinical Services
- Global Healthcare BPO Market, By (Revenue, USD Bn, 2021 - 2033) Geography
- North America
- U.S.
- Canada
- Latin America
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- Europe
- Germany
- U.K.
- Spain
- France
- Italy
- Russia
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Middle East
- GCC Countries
- Israel
- Rest of Middle East
- Africa
- South Africa
- North Africa
- Central Africa
- Company Profiles
- Parexel International
- IQVIA
- IBM Corporation
- Genpact Limited
- Cognizant
- Capgemini
- Accenture
- Sutherland Healthcare Solutions
- GeBBs Healthcare Solutions
- UnitedHealth Group Incorporated
Table of Contents
1. Research Objectives and Assumptions
- Research Objectives
- Assumptions
- Abbreviations
2. Market Purview
- Report Description
- Market Definition and Scope
- Executive Summary
- Market Snapshot, By Payer Service
- Market Snapshot, By Provider Service
- Market Snapshot, By Pharmaceutical Service
- Market Snapshot, By Geography
- Coherent Opportunity Map (COM)
3. Market Dynamics, Regulations, and Trends Analysis
- Market Dynamics
- Growing trend of outsourcing
- Complex rules and regulations
- Rapid growth of the pharmaceutical industry
- Impact Analysis
- Key Highlights
- Regulatory Scenario
- Product launch/Approvals
- PEST Analysis
- PORTER's Analysis
- Merger and Acquisition Scenario
4. Global Healthcare BPO Market, By Payer Service, 2021 - 2033, (USD Bn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- Human Resource Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Claims Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Customer Relationship Management (CRM)
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Operational/Administrative Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Care Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Provider Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Other Payer Services
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
5. Global Healthcare BPO Market, By Provider Service, 2021 - 2033, (USD Bn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- Patient Enrolment and Strategic Planning
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Patient Care Service
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Revenue Cycle Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
6. Global Healthcare BPO Market, By Pharmaceutical Service, 2021 - 2033, (USD Bn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- Research and Development
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Manufacturing
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Non-clinical Services
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Supply Chain Management and Logistics
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Sales and Marketing Services
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
- Other Non-clinical Services
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033, (USD Bn)
7. Global Healthcare BPO Market, By Geography, 2021 - 2033, (USD Bn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- North America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2021 - 2033, (USD Bn)
- U.S.
- Canada
- Europe
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2021 - 2033, (USD Bn)
- Germany
- U.K.
- Spain
- France
- Italy
- Russia
- Rest of Europe
- Asia Pacific
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2021 - 2033, (USD Bn)
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Latin America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2021 - 2033, (USD Bn)
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- Middle East & Africa
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2021 - 2033, (USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2021 - 2033, (USD Bn)
- GCC Countries
- Israel
- Rest of Middle East
- South Africa
- North Africa
- Central Africa
8. Competitive Landscape
- Parexel International
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- IQVIA
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- IBM Corporation
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Genpact Limited
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Cognizant
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Capgemini
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Accenture
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Sutherland Healthcare Solutions
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- GeBBs Healthcare Solutions
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- UnitedHealth Group Incorporated
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Analyst Views
9. Section
- Research Methodology
- About us
