고객 ID 및 액세스 관리 시장 규모, 점유율, 동향 분석 보고서 : 구성요소별, 전개별, 인증 방법별, 산업별, 지역별, 부문별 예측(2024-2030년)

Market Size & Trends

The global customer identity and access management market size was estimated at USD 8.12 billion in 2023 and is projected to grow at a CAGR of 17.4% from 2024 to 2030. This surge in demand can be attributed to the rising awareness of data protection laws, the growing digitalization of businesses, and the necessity for enhanced user experiences.

Security solutions are pivotal in managing and securing customer identities, providing businesses with the tools to streamline registration processes, authenticate users, and manage profiles while maintaining compliance with privacy regulations. As online transactions and digital interactions continue to rise, the importance of implementing robust solutions becomes ever more critical. Moreover, the advent of technologies such as artificial intelligence and machine learning is introducing advanced functionalities in solutions, Component more personalized and secure user experiences.

The market is fueled by the growing need to secure customer access to services and data amidst rising data protection awareness and digital business transformations. This burgeoning demand underscores the crucial role of solutions in managing and safeguarding customer identities. These solutions are essential for streamlining registration, authenticating users, and managing profiles while adhering to privacy laws. The increasing trend of online transactions and digital interactions elevates the importance of deploying robust systems. In addition, the integration of cutting-edge technologies such as artificial intelligence and machine learning is enhancing functionalities, enabling more personalized and secure customer experiences. This growth trajectory is set to continue as industries across the board begin to appreciate the significant value it brings in building customer trust and loyalty, along with ensuring stringent data security.

Strategic partnerships enhance its capabilities and reach. These collaborations between customer identity and access management (CIAM) providers and technology firms are driven by the need to offer more comprehensive and advanced solutions that cater to the escalating demands for secure and seamless customer experiences. By joining forces, companies can leverage each other's strengths, such as integrating artificial intelligence and machine learning for improved personalization and security. Such partnerships are crucial for staying competitive, expanding market presence, and meeting the diverse needs of businesses across various industries, ultimately fostering stronger customer trust and loyalty.

Global Customer Identity And Access Management Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global customer identity and access management (CIAM) market report based on component, deployment, authentication method, industry vertical, and region:

• Component Outlook (Revenue, USD Million, 2018 - 2030)
• Solution

Identity Governance

Identity Analytics

Identity Administration and Authentication

Identity Proofing Services

• Services

Professional Services

Managed Services

• Deployment Outlook (Revenue, USD Million, 2018 - 2030)
• On-premises
• Cloud
• Authentication Method Outlook (Revenue, USD Million, 2018 - 2030)
• Single Sign-On (SSO)
• Password less Authentication
• Others
• Industry Vertical Outlook (Revenue, USD Million, 2018 - 2030)
• BFSI
• Hospitality & Travel
• Healthcare
• Retail & E-Commerce
• Education
• Government & Public Sector
• Others
• Regional Outlook (Revenue, USD Million, 2018 - 2030)
• North America

U.S.

Canada

Mexico

• Europe

Germany

UK

France

• Asia Pacific

China

Japan

India

South Korea

Australia

• Latin America

Brazil

• Middle East and Africa (MEA)

UAE

Saudi Arabia

South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation & Scope
• 1.2. Market Definitions
• 1.3. Information Procurement
  • 1.3.1. Information analysis
  • 1.3.2. Market formulation & data visualization
  • 1.3.3. Data validation & publishing
• 1.4. 1.4 Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Customer Identity and Access Management (CIAM) Market Snapshot
• 2.2. Customer Identity and Access Management (CIAM) Market - Segment Snapshot
• 2.3. Customer Identity and Access Management (CIAM) Market - Competitive Landscape Snapshot

Chapter 3. Customer Identity and Access Management (CIAM) Platform Market - Industry Outlook

• 3.1. Market Lineage Outlook
• 3.2. Industry Value Chain Analysis
• 3.3. Market Dynamics
  • 3.3.1. Market Driver Analysis
  • 3.3.2. Market Restraint Analysis
  • 3.3.3. Industry Challenges
  • 3.3.4. Industry Opportunities
• 3.4. Industry Analysis Tools
  • 3.4.1. Porter's analysis
  • 3.4.2. Macroeconomic analysis
• 3.5. Customer Identity and Access Management (CIAM) Market Technology Trends

Chapter 4. Customer Identity and Access Management (CIAM) Market: Component Estimates & Trend Analysis

• 4.1. Component Movement Analysis & Market Share, 2023 & 2030
• 4.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Component (USD Million)
  • 4.2.1. Solution
    • 4.2.1.1. Identity Governance
    • 4.2.1.2. Identity Analytics
    • 4.2.1.3. Identity Administration and Authentication
    • 4.2.1.4. Identity Proofing Services
  • 4.2.2. Services
    • 4.2.2.1. Professional Services
    • 4.2.2.2. Managed Services

Chapter 5. Customer Identity and Access Management (CIAM) Market: Deployment Estimates & Trend Analysis

• 5.1. Deployment Movement Analysis & Market Share, 2023 & 2030
• 5.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Deployment (USD Million)
  • 5.2.1. On-Premises
  • 5.2.2. Cloud

Chapter 6. Customer Identity and Access Management (CIAM) Market: Authentication Method Estimates & Trend Analysis

• 6.1. Authentication Method Movement Analysis & Market Share, 2023 & 2030
• 6.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Authentication Method (USD Million)
  • 6.2.1. Single Sign-On (SSO)
  • 6.2.2. Password less Authentication
  • 6.2.3. Others

Chapter 7. Customer Identity and Access Management (CIAM) Market: Industry Vertical Estimates & Trend Analysis

• 7.1. Industry Vertical Movement Analysis & Market Share, 2023 & 2030
• 7.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast, By Industry Vertical (USD Million)
  • 7.2.1. BFSI
  • 7.2.2. Hospitality & Travel
  • 7.2.3. Healthcare
  • 7.2.4. Retail & E-Commerce
  • 7.2.5. Education
  • 7.2.6. Government & Public Sector
  • 7.2.7. Others

Chapter 8. Regional Estimates & Trend Analysis

• 8.1. Customer Identity and Access Management (CIAM) Market by Region, 2023 & 2030
• 8.2. North America
  • 8.2.1. North America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
  • 8.2.2. U.S.
  • 8.2.3. Canada
  • 8.2.4. Mexico
• 8.3. Europe
  • 8.3.1. Europe Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
  • 8.3.2. UK
  • 8.3.3. Germany
  • 8.3.4. France
• 8.4. Asia Pacific
  • 8.4.1. Asia Pacific Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
  • 8.4.2. China
  • 8.4.3. Japan
  • 8.4.4. India
  • 8.4.5. South Korea
  • 8.4.6. Australia
• 8.5. Latin America
  • 8.5.1. Latin America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
  • 8.5.2. Brazil
• 8.6. Middle East & Africa (MEA)
  • 8.6.1. MEA Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
  • 8.6.2. UAE
  • 8.6.3. Saudi Arabia
  • 8.6.4. South Africa

Chapter 9. Customer Identity and Access Management (CIAM) Market - Competitive Landscape

• 9.1. Recent Developments & Impact Analysis, By Key Market Participants
• 9.2. Company Categorization
• 9.3. Participant's Overview
• 9.4. Financial Performance
• 9.5. Product Benchmarking
• 9.6. Company Market Positioning Analysis
• 9.7. Company Heat Map Analysis
• 9.8. Strategy Mapping
  • 9.8.1. Expansion/Divestiture
  • 9.8.2. Collaborations/Partnerships
  • 9.8.3. New Product Launches
  • 9.8.4. Contract
• 9.9. Company Profiles
  • 9.9.1. IBM
    • 9.9.1.1. Participant's Overview
    • 9.9.1.2. Financial Performance
    • 9.9.1.3. Product Benchmarking
    • 9.9.1.4. Recent Developments
  • 9.9.2. Microsoft
    • 9.9.2.1. Participant's Overview
    • 9.9.2.2. Financial Performance
    • 9.9.2.3. Product Benchmarking
    • 9.9.2.4. Recent Developments
  • 9.9.3. Salesforce
    • 9.9.3.1. Participant's Overview
    • 9.9.3.2. Financial Performance
    • 9.9.3.3. Product Benchmarking
    • 9.9.3.4. Recent Developments
  • 9.9.4. SAP
    • 9.9.4.1. Participant's Overview
    • 9.9.4.2. Financial Performance
    • 9.9.4.3. Product Benchmarking
    • 9.9.4.4. Recent Developments
  • 9.9.5. Broadcom
    • 9.9.5.1. Participant's Overview
    • 9.9.5.2. Financial Performance
    • 9.9.5.3. Product Benchmarking
    • 9.9.5.4. Recent Developments
  • 9.9.6. Okta
    • 9.9.6.1. Participant's Overview
    • 9.9.6.2. Financial Performance
    • 9.9.6.3. Product Benchmarking
    • 9.9.6.4. Recent Developments
  • 9.9.7. Akamai Technologies
    • 9.9.7.1. Participant's Overview
    • 9.9.7.2. Financial Performance
    • 9.9.7.3. Product Benchmarking
    • 9.9.7.4. Recent Developments
  • 9.9.8. Ping Identity
    • 9.9.8.1. Participant's Overview
    • 9.9.8.2. Financial Performance
    • 9.9.8.3. Product Benchmarking
    • 9.9.8.4. Recent Developments
  • 9.9.9. ForgeRock
    • 9.9.9.1. Participant's Overview
    • 9.9.9.2. Financial Performance
    • 9.9.9.3. Product Benchmarking
    • 9.9.9.4. Recent Developments
  • 9.9.10. LoginRadius
    • 9.9.10.1. Participant's Overview
    • 9.9.10.2. Financial Performance
    • 9.9.10.3. Product Benchmarking
    • 9.9.10.4. Recent Developments
  • 9.9.11. HID Global
    • 9.9.11.1. Participant's Overview
    • 9.9.11.2. Financial Performance
    • 9.9.11.3. Product Benchmarking
    • 9.9.11.4. Recent Developments