XO 애플리케이션의 제공에서 커넥티비티의 중요성

This IDC Perspective provides an overview of the importance of connectivity in powering an effective experience-orchestrated (X-O) business. It emphasizes the need for organizations to evolve from siloed digital transformations to holistic and fully connected experience management, leveraging technologies like next-generation connectivity to keep critical data in motion. This comes as GenAI is expected to have significant impacts on data creation, volume, and movement across and outside the enterprise. It further elaborates on the importance of connectivity as one of the four key pillars of an X-O business and how it plays an essential role in contributing to value-based outcomes for all stakeholders in the experience ecosystem."In an 'AI everywhere' world, future experiences are dependent on the effective movement of data, highlighting the increased importance of networks and connectivity across the whole ecosystem as they embrace an experience-orchestrated business model," said Paul Hughes, research director, Future of Connectedness at IDC. "Enterprises that want to derive maximum value from AI and automation must address data and connectivity silos immediately, ensure corporate networks have cloud scale, and work with the right suppliers that can ensure a cloud-driven future vision, road map, and implementation strategy that enable and future proof intelligent experience orchestration."

Executive Snapshot

Situation Overview

• The Future Demands for Connectivity in CX and EX
• Connectivity - Embedding the "How" in the Experience-Orchestrated Business
• The X-O Business Road Ahead and the Impact on Connectivity Transformation and Planning

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• Synopsis