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The Unified Content Model: Rethinking the Content Supply Chain in the Era of Agentic AI

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ÅëÇÕ ÄÜÅÙÃ÷ ¸ðµ¨(UCM) 2025¿¡ ´ëÇÑ IDC °üÁ¡Àº 2022³â¿¡ óÀ½ °³¹ßµÈ ¸ðµ¨À» ¾÷µ¥ÀÌÆ®ÇÏ¿© ÃֽŠÄÜÅÙÃ÷ °ü¸® Á¢±Ù ¹æ½Ä¿¡ »ý¼ºÇü AI(GenAI)¸¦ ÅëÇÕÇÏ´Â °ÍÀ» °­Á¶ÇÕ´Ï´Ù. ÅëÇÕ ÄÜÅÙÃ÷ ¸ðµ¨Àº ÄÜÅÙÃ÷ °ø±Þ¸ÁÀ» Á¶À²ÇÏ¿© ÄÜÅÙÃ÷ »çÀϷθ¦ Á¦°ÅÇÔÀ¸·Î½á ¿î¿µ È¿À²¼ºÀ» ³ôÀ̰í À§ÇèÀ» ÁÙÀÔ´Ï´Ù. ¶ÇÇÑ ´Ù¾çÇÑ ÄÜÅÙÃ÷ °ü·Ã ¼­ºñ½º¿Í Ư¼ö ±â´ÉÀ» Áö¿øÇÏ¿© Á¶Á÷ÀÌ ÇÁ·Î¼¼½º¸¦ ÃÖÀûÈ­Çϰí ÀÛ¾÷À» ÀÚµ¿È­ÇÏ¸ç »ý»êÀÚ¿Í ¼ÒºñÀÚ °æÇèÀ» ¸ðµÎ °³¼±ÇÒ ¼ö ÀÖµµ·Ï Áö¿øÇÕ´Ï´Ù. ÀÌ ¸ðµ¨Àº ¹Ì·¡¿¡ ´ëºñÇÑ ±â¼ú ¹× »óÈ£ ¿¬°áµÈ µ¥ÀÌÅÍ ±â¹Ý °æÇèÀ» ÃËÁøÇÏ´Â µ¥ ¸Å¿ì Áß¿äÇÕ´Ï´Ù. IDCÀÇ ¾÷¹« °ø°£ ¼Ö·ç¼Ç group vice presidentÀΠȦ¸® ¹«½ºÄݸ®³ëHolly Muscolino´Â "±Þº¯ÇÏ´Â ±â¼ú ȯ°æ¿¡¼­ Á¶Á÷Àº ÇöÀçÀÇ ÄÜÅÙÃ÷ Á᫐ ¿öÅ©Ç÷Î, ÀÌÇØ°ü°èÀÚ ¹× ¾ÖÇø®ÄÉÀ̼ÇÀ» Æò°¡Çϰí ÅëÇÕ ÄÜÅÙÃ÷ ¸ðµ¨¿¡ ±â¹ÝÇÑ ÃֽоÆÅ°ÅØÃ³¸¦ ¼ö¿ëÇØ¾ß ÇÕ´Ï´Ù. ÀÌ·¸°Ô ÇÏ¸é µðÁöÅÐ ¿ì¼± ±â¾÷À» ½ÇÇöÇÏ¿© »çÀϷθ¦ Çã¹°°í ÄÜÅÙÃ÷ °ø±Þ¸ÁÀ» ÃÖÀûÈ­ÇÏ¿© Ź¿ùÇÑ È¿À²¼ºÀ» ´Þ¼ºÇÒ ¼ö ÀÖ½À´Ï´Ù."¶ó°í ¸»Çß½À´Ï´Ù.

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LSH 25.03.12

This IDC Perspective on the Unified Content Model (UCM) 2025 updates a model originally developed in 2022, highlighting the integration of generative AI (GenAI) into a modern content management approach. The Unified Content Model orchestrates content supply chains, enhancing operational efficiency and reducing risks by eliminating content silos. It supports a range of content-related services and specialized functions, enabling organizations to optimize processes, automate tasks, and improve both producer and consumer experiences. The model is crucial for future-proofing technology and fostering interconnected, data-driven experiences."In the rapidly changing technology environment, organizations should evaluate their current content-centric workflows, stakeholders, and applications, and embrace a modern architecture based on the Unified Content Model," says Holly Muscolino, group vice president, Workplace Solutions at IDC. "Doing so will enable a digital-first enterprise, breaking down silos and optimizing content supply chains for unparalleled efficiency."

Executive Snapshot

Situation Overview

  • Overview
  • The Unified Content Model
  • Use Cases
  • AI and the Content Supply Chain
  • The Unified Content Model and the Experience-Orchestrated Business
  • Benefits of the Unified Content Model

Advice for the Technology Buyer

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