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AJY 25.08.18

This IDC report presents the cloud migration and infrastructure modernization journey of India's Government eMarketplace (GeM), highlighting its evolution into a future-ready platform that champions innovation, scalability, and global competitiveness. At the heart of this transformation are its efforts to build a digital infrastructure platform by leveraging Amazon Web Services (AWS) Cloud as the technological scaffolding to power future innovations. The AWS-GeM partnership exemplifies the reimagining of public sector platforms - moving beyond mere tech upgrades to unlock agile execution, deep-rooted collaboration, and AI-led governance innovation."India's public sector is undergoing a pivotal shift - moving beyond digitization to build intelligent, AI-ready ecosystems. With citizen expectations and operational complexity on the rise, agencies are modernizing infrastructure to enable real-time insights, scalable delivery, and resilient governance. This transformation is driven by a cloud-first mindset, strong leadership alignment, and strategic partnerships. The future belongs to platforms that not only process transactions but also anticipate needs, ensure compliance, and deliver measurable public impact at scale," says Ravikant Sharma, research director, IDC Asia/Pacific Government Insights.

Executive Snapshot

Situation Overview

  • Implementing a Cloud-First Strategy: GeM's Vision for a Scalable Public Procurement
  • GeM's Cloud Engagement Journey
  • Building on Proof: A Pragmatic Approach to Migration
  • Challenges in the Cloud Transformation Journey
  • Business and Technical Benefits Achieved from Cloud Transformation
    • Outcome-Oriented Modernization
    • Strategic Partner Engagement Model
    • Scalability and Resilience for Public Sector Needs
    • AI-First Innovation
    • Trust, Compliance, and Security
    • Fiscal Prudence
  • Cloud Modernization is a Journey, Not a One-time Exercise
  • Conclusion

Advice for the Technology Buyer

    • Ensure Strong Leadership Involvement
    • Treat Documentation as a Life-Cycle Practice
    • Strengthen Governance and Escalation Structures
    • Invest in Real-Time Dashboards and Analytics Tools
    • Drive Cultural Readiness and Change Management

Learn More

  • Related Research
  • Synopsis
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