IT 아웃소싱 시장(2026-2030년)

The global it outsourcing market is forecasted to grow by USD 147823.8 thousand during 2025-2030, accelerating at a CAGR of 4.7% during the forecast period. The report on the global it outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by generative AI integration and ai-native service delivery, managed cybersecurity services and zero-trust outsourcing models, outcome-based contracting and value-driven strategic partnerships.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's global it outsourcing market is segmented as below:

By Type

• Infrastructure outsourcing
• Application outsourcing

By Service

• Software as a service
• Infrastructure as a service
• Platform as a service

By End-User

• Large enterprises
• SMEs

Geography

• North America
  • US
  • Canada
  • Mexico
• Europe
  • UK
  • Germany
  • France
  • The Netherlands
  • Italy
  • Spain
• APAC
  • India
  • China
  • Japan
  • South Korea
  • Australia
  • Indonesia
• South America
  • Brazil
  • Argentina
  • Chile
• Middle East and Africa
  • UAE
  • South Africa
  • Turkey
• Rest of World (ROW)

This study identifies the growth of sovereign cloud infrastructure services as one of the prime reasons driving the global it outsourcing market growth during the next few years. Also, adoption of outcome-based managed service engagement models and integration of sustainable technology and green outsourcing mandates will lead to sizable demand in the market.

The report on the global it outsourcing market covers the following areas:

• Global it outsourcing market sizing
• Global it outsourcing market forecast
• Global it outsourcing market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading global it outsourcing market vendors that include Accenture Plc, Atos SE, Capgemini SE, CGI Inc., Cognizant Technology Solution, DXC Technology Co., Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Hexaware Technologies Ltd., IBM Corp., Infosys Ltd., Leidos Holdings Inc., Mphasis Ltd., NTT DATA Corp., Stefanini Group, Tata Consultancy Services, Tech Mahindra Ltd., Unisys Corp., Wipro Ltd.. Also, the global it outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market by Geography
  • Executive Summary - Chart on Market Segmentation by Type
  • Executive Summary - Chart on Market Segmentation by Service
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

• 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 2.2 Criticality of inputs and Factors of differentiation
• 2.3 Factors of disruption
• 2.4 Impact of drivers and challenges

3 Market Landscape

• 3.1 Market ecosystem
• 3.2 Market characteristics
• 3.3 Value chain analysis

4 Market Sizing

• 4.1 Market definition
• 4.2 Market segment analysis
  • Market segments
• 4.3 Market size 2025
• 4.4 Market outlook: Forecast for 2025-2030

5 Historic Market Size

• 5.1 Global IT Outsourcing Market 2020 - 2024
  • Historic Market Size - Data Table on Global IT Outsourcing Market 2020 - 2024 ($ thousand)
• 5.2 Type segment analysis 2020 - 2024
  • Historic Market Size - Type Segment 2020 - 2024 ($ thousand)
• 5.3 Service segment analysis 2020 - 2024
  • Historic Market Size - Service Segment 2020 - 2024 ($ thousand)
• 5.4 End-user segment analysis 2020 - 2024
  • Historic Market Size - End-user Segment 2020 - 2024 ($ thousand)
• 5.5 Geography segment analysis 2020 - 2024
  • Historic Market Size - Geography Segment 2020 - 2024 ($ thousand)
• 5.6 Country segment analysis 2020 - 2024
  • Historic Market Size - Country Segment 2020 - 2024 ($ thousand)

6 Qualitative Analysis

• 6.1 Impact of AI in global IT outsourcing market
• 6.2 Impact of geopolitical conflict for global IT outsourcing market

7 Five Forces Analysis

• 7.1 Five forces summary
  • Five forces analysis - Comparison between 2025 and 2030
• 7.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2025 and 2030
• 7.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2025 and 2030
• 7.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2025 and 2030
• 7.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2025 and 2030
• 7.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2025 and 2030
• 7.7 Market condition

8 Market Segmentation by Type

• 8.1 Market segments
• 8.2 Comparison by Type
• 8.3 Infrastructure outsourcing - Market size and forecast 2025-2030
• 8.4 Application outsourcing - Market size and forecast 2025-2030
• 8.5 Market opportunity by Type
  • Market opportunity by Type ($ thousand)

9 Market Segmentation by Service

• 9.1 Market segments
• 9.2 Comparison by Service
• 9.3 Software as a service - Market size and forecast 2025-2030
• 9.4 Infrastructure as a service - Market size and forecast 2025-2030
• 9.5 Platform as a service - Market size and forecast 2025-2030
• 9.6 Market opportunity by Service
  • Market opportunity by Service ($ thousand)

10 Market Segmentation by End-user

• 10.1 Market segments
• 10.2 Comparison by End-user
• 10.3 Large enterprises - Market size and forecast 2025-2030
• 10.4 SMEs - Market size and forecast 2025-2030
• 10.5 Market opportunity by End-user
  • Market opportunity by End-user ($ thousand)

11 Customer Landscape

• 11.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

12 Geographic Landscape

• 12.1 Geographic segmentation
• 12.2 Geographic comparison
• 12.3 North America - Market size and forecast 2025-2030
  • 12.3.1 US - Market size and forecast 2025-2030
  • 12.3.2 Canada - Market size and forecast 2025-2030
  • 12.3.3 Mexico - Market size and forecast 2025-2030
• 12.4 Europe - Market size and forecast 2025-2030
  • 12.4.1 UK - Market size and forecast 2025-2030
  • 12.4.2 Germany - Market size and forecast 2025-2030
  • 12.4.3 France - Market size and forecast 2025-2030
  • 12.4.4 The Netherlands - Market size and forecast 2025-2030
  • 12.4.5 Italy - Market size and forecast 2025-2030
  • 12.4.6 Spain - Market size and forecast 2025-2030
• 12.5 APAC - Market size and forecast 2025-2030
  • 12.5.1 India - Market size and forecast 2025-2030
  • 12.5.2 China - Market size and forecast 2025-2030
  • 12.5.3 Japan - Market size and forecast 2025-2030
  • 12.5.4 South Korea - Market size and forecast 2025-2030
  • 12.5.5 Australia - Market size and forecast 2025-2030
  • 12.5.6 Indonesia - Market size and forecast 2025-2030
• 12.6 South America - Market size and forecast 2025-2030
  • 12.6.1 Brazil - Market size and forecast 2025-2030
  • 12.6.2 Argentina - Market size and forecast 2025-2030
  • 12.6.3 Chile - Market size and forecast 2025-2030
• 12.7 Middle East and Africa - Market size and forecast 2025-2030
  • 12.7.1 UAE - Market size and forecast 2025-2030
  • 12.7.2 Saudi Arabia - Market size and forecast 2025-2030
  • 12.7.3 South Africa - Market size and forecast 2025-2030
  • 12.7.4 Israel - Market size and forecast 2025-2030
  • 12.7.5 Turkey - Market size and forecast 2025-2030
• 12.8 Market opportunity by geography
  • Market opportunity by geography ($ thousand)
  • Data Tables on Market opportunity by geography ($ thousand)

13 Drivers, Challenges, and Opportunity

• 13.1 Market drivers
  • Generative AI integration and AI-native service delivery
  • Managed cybersecurity services and zero-trust outsourcing models
  • Outcome-based contracting and value-driven strategic partnerships
• 13.2 Market challenges
  • Proliferation of technical debt and AI governance fragility
  • Escalation of cross-border regulatory divergence and security liability
  • Transformation of talent scarcity into structural skills imbalance
• 13.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2025 and 2030
• 13.4 Market opportunities
  • Growth of sovereign cloud infrastructure services
  • Adoption of outcome-based managed service engagement models
  • Integration of sustainable technology and green outsourcing mandates

14 Competitive Landscape

• 14.1 Overview
• 14.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
• 14.3 Landscape disruption
  • Overview on factors of disruption
• 14.4 Industry risks
  • Impact of key risks on business

15 Competitive Analysis

• 15.1 Companies profiled
  • Companies covered
• 15.2 Company ranking index
  • Company ranking index
• 15.3 Market positioning of companies
  • Matrix on companies position and classification
• 15.4 Accenture Plc
  • Accenture Plc - Overview
  • Accenture Plc - Business segments
  • Accenture Plc - Key news
  • Accenture Plc - Key offerings
  • Accenture Plc - Segment focus
  • SWOT
• 15.5 Atos SE
  • Atos SE - Overview
  • Atos SE - Business segments
  • Atos SE - Key offerings
  • Atos SE - Segment focus
  • SWOT
• 15.6 Capgemini SE
  • Capgemini SE - Overview
  • Capgemini SE - Business segments
  • Capgemini SE - Key news
  • Capgemini SE - Key offerings
  • Capgemini SE - Segment focus
  • SWOT
• 15.7 CGI Inc.
  • CGI Inc. - Overview
  • CGI Inc. - Business segments
  • CGI Inc. - Key offerings
  • CGI Inc. - Segment focus
  • SWOT
• 15.8 Cognizant Technology Solution
  • Cognizant Technology Solution - Overview
  • Cognizant Technology Solution - Business segments
  • Cognizant Technology Solution - Key news
  • Cognizant Technology Solution - Key offerings
  • Cognizant Technology Solution - Segment focus
  • SWOT
• 15.9 DXC Technology Co.
  • DXC Technology Co. - Overview
  • DXC Technology Co. - Business segments
  • DXC Technology Co. - Key news
  • DXC Technology Co. - Key offerings
  • DXC Technology Co. - Segment focus
  • SWOT
• 15.10 HCL Technologies Ltd.
  • HCL Technologies Ltd. - Overview
  • HCL Technologies Ltd. - Business segments
  • HCL Technologies Ltd. - Key news
  • HCL Technologies Ltd. - Key offerings
  • HCL Technologies Ltd. - Segment focus
  • SWOT
• 15.11 Hewlett Packard Enterprise Co.
  • Hewlett Packard Enterprise Co. - Overview
  • Hewlett Packard Enterprise Co. - Business segments
  • Hewlett Packard Enterprise Co. - Key news
  • Hewlett Packard Enterprise Co. - Key offerings
  • Hewlett Packard Enterprise Co. - Segment focus
  • SWOT
• 15.12 IBM Corp.
  • IBM Corp. - Overview
  • IBM Corp. - Business segments
  • IBM Corp. - Key news
  • IBM Corp. - Key offerings
  • IBM Corp. - Segment focus
  • SWOT
• 15.13 Infosys Ltd.
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Segment focus
  • SWOT
• 15.14 NTT DATA Corp.
  • NTT DATA Corp. - Overview
  • NTT DATA Corp. - Business segments
  • NTT DATA Corp. - Key offerings
  • NTT DATA Corp. - Segment focus
  • SWOT
• 15.15 Tata Consultancy Services
  • Tata Consultancy Services - Overview
  • Tata Consultancy Services - Business segments
  • Tata Consultancy Services - Key offerings
  • Tata Consultancy Services - Segment focus
  • SWOT
• 15.16 Tech Mahindra Ltd.
  • Tech Mahindra Ltd. - Overview
  • Tech Mahindra Ltd. - Business segments
  • Tech Mahindra Ltd. - Key news
  • Tech Mahindra Ltd. - Key offerings
  • Tech Mahindra Ltd. - Segment focus
  • SWOT
• 15.17 Unisys Corp.
  • Unisys Corp. - Overview
  • Unisys Corp. - Business segments
  • Unisys Corp. - Key news
  • Unisys Corp. - Key offerings
  • Unisys Corp. - Segment focus
  • SWOT
• 15.18 Wipro Ltd.
  • Wipro Ltd. - Overview
  • Wipro Ltd. - Business segments
  • Wipro Ltd. - Key news
  • Wipro Ltd. - Key offerings
  • Wipro Ltd. - Segment focus
  • SWOT

16 Appendix

• 16.1 Scope of the report
  • Market definition
  • Objectives
  • Notes and caveats
• 16.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
• 16.3 Currency conversion rates for US$
  • Currency conversion rates for US$
• 16.4 Research methodology
  • Research methodology
• 16.5 Data procurement
  • Information sources
• 16.6 Data validation
  • Data validation
• 16.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
• 16.8 Data synthesis
  • Data synthesis
• 16.9 360 degree market analysis
  • 360 degree market analysis
• 16.10 List of abbreviations
  • List of abbreviations