인도네시아의 라이드 헤일링 : 시장 점유율 분석, 업계 동향과 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the indonesian ride-hailing market size was valued at USD 3.77 billion in 2025 and estimated to grow from USD 4.04 billion in 2026 to reach USD 5.67 billion by 2031, at a CAGR of 7.05% during the forecast period (2026-2031).

This report is Segmented by Vehicle Type (Two-Wheelers, Three-Wheelers, and More), Propulsion Type (Internal-Combustion, Hybrid, and More), Service Type (E-Hailing, Car-Sharing, and More), Booking Channel (App-Based and Phone), and End-User (Personal and Corporate/Institutional). The Market Forecasts are Provided in Terms of Value (USD).

Indonesia Ride Hailing Market Trends and Insights

Rapid Urbanization & Chronic Traffic Congestion

In 2024, Jakarta drivers spent hours stuck in traffic, marking a significant increase in congestion compared to 2023. This delay ranked Jakarta as the tenth most congested city worldwide. Such traffic woes keep on-demand mobility at the forefront of commuters' minds, increasingly seeking time savings through optimized routing. With Indonesia boasting a high urbanization rate, demand is heavily concentrated in Java, the epicenter of the country's ride-hailing market. In July 2024, new toll roads, including the Cimanggis-Cibitung corridor, opened up previously underserved suburbs. However, these routes still direct riders back into the city's congested core. While fuel prices are set to rise due to subsidy reforms announced in September 2025, shared two-wheeler rides continue to be a cost-effective choice for daily commuters, solidifying their habitual use.

Government EV Incentives For Two-Wheel Ride-Hailing Fleets

Indonesia's roadmap to achieving net-zero emissions by 2060 includes tax incentives and subsidies for fleets transitioning to electric motorcycles. In the first half of 2025, electric vehicles (EVs) made up a significant portion of active two-wheelers in ride-hailing, a figure that has doubled, in part due to Grab's fleet of electric vehicles, which has successfully reduced CO2 emissions. With battery-swap stations established nationwide, mostly in Java, charging downtimes are minimized, leading to increased vehicle utilization. Additionally, regulations set by the Ministry of Transportation ensure standardized safety measures and conversion protocols.

Swappable-Battery Quality Issues Cause Service Downtime

Battery swap networks are grappling with higher failure rates than traditional plug-in chargers. This discrepancy results in unexpected downtimes, adversely affecting drivers' earnings and the overall reliability of the platform. A pilot project by Oyika in Jakarta underscores the vulnerability of these systems; a single station's failure during peak hours can send ripples through the entire network, disrupting services for riders.

These outages resonate even more in Java, where most swap sites are located. The involvement of proprietary batteries from suppliers such as SWAP Energy, Volta Indonesia, and Electrum adds another layer of complexity to quality control. As the Ministry of Transportation works on drafting safety regulations, operators are left in a lurch, uncertain about the potential retroactive compliance costs. This ambiguity poses a risk of temporary halts in network operations as they scramble to make necessary upgrades.

Other drivers and restraints analyzed in the detailed report include:

1. High Smartphone / E-Wallet Penetration
2. Public-Transport Integration Boosts First / Last-Mile Demand
3. Patchy 4G/5G Coverage Outside Java Limits App Bookings

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Two-wheelers captured 63.12% of Indonesia's ride-hailing market share in 2025 as nimble motorcycles navigate Jakarta's average speeds more effectively than cars. The segment is projected to grow at a 7.08% CAGR, outpacing the broader Indonesia ride-hailing market through 2031. Internal combustion engine (ICE) bikes lead the market in volume. Yet, electric scooters are carving out a significant niche in the active ride-hailing arena. These scooters outpace traditional four-wheelers, completing notably more trips on average. Adoption lags in rural areas, but suburban regions are witnessing robust growth, fueled by enhanced connectivity from new toll-road infrastructure. This growth spurt opens doors for two-wheeler operators to tap into rising demand.

Vans, MPVs, and minibuses serve demand for niche group travel and airport shuttles. Passenger cars cater to comfort-seeking users on longer intra-city routes, but traffic and parking constraints keep growth muted. Three-wheelers and buses remain peripheral to the Indonesian ride-hailing market, constrained by regulatory licensing and low consumer familiarity.

Internal-combustion engines retained 99.18% of the Indonesian ride-hailing market size in 2025 but face gradual displacement. Battery-electric rides are forecast to post a 7.13% CAGR to 2031, reinforced by tax waivers and falling battery costs. Under Indonesia's Permenhub No. 39/2023, government-approved ICE-to-EV conversion kits have slashed the upfront costs for drivers, paving the way for broader electrification. At the same time, battery-swap-ready scooters from companies like Electrum and NIU are cutting down downtime by avoiding lengthy charging sessions.

While hybrid two-wheelers boast technological promise, their higher purchase price is likely to keep them as a niche solution, overshadowing the operational savings they provide. On the other hand, CNG and LPG alternatives are only gaining traction in certain areas, primarily limited by the presence of localized refueling infrastructure.

Complete Report Scope:

• By Vehicle Type
  • Two-Wheelers
  • Three-Wheelers
  • Passenger Cars
  • Vans & MPVs
  • Buses & Shuttles
• By Propulsion Type
  • Internal-Combustion (ICE)
  • Hybrid
  • Battery-Electric
  • CNG / LPG
• By Service Type
  • E-Hailing
  • Car-Sharing (Peer-to-Peer)
  • Robo-Taxi
  • Subscription-Based Ride Packages
• By Booking Channel
  • App-Based
  • Phone
• By End-User
  • Personal
  • Corporate / Institutional

List of Companies Covered in this Report:

1. GoTo (Gojek)
2. Grab Holdings
3. Maxim
4. inDrive
5. Blue Bird Group
6. Xanh SM
7. Anterin
8. LadyJek
9. Ojesy
10. Trevo Indonesia
11. Smoot / Swap Energi
12. Volta Indonesia
13. Viar Motor Indonesia
14. Electrum
15. Oyika
16. GESITS
17. Kymco Electric Indonesia
18. OmoWay (Omo X)
19. SWAP ID
20. SOCAR Mobility Indonesia

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 Introduction

• 1.1 Study Assumptions & Market Definition
• 1.2 Scope of the Study

2 Research Methodology

3 Executive Summary

4 Market Landscape

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Rapid Urbanisation & Chronic Traffic Congestion
  • 4.2.2 Government EV Incentives For Two-Wheel Ride-Hailing Fleets
  • 4.2.3 High Smartphone / E-Wallet Penetration
  • 4.2.4 Public-Transport Integration Boosts First / Last-Mile Demand
  • 4.2.5 Dense Battery-Swap Station Roll-Out Along Ojek Corridors
  • 4.2.6 Subscription Bundles For SME Employee Commuting Needs
• 4.3 Market Restraints
  • 4.3.1 Price-War Duopoly & Looming Grab-Goto Consolidation Scrutiny
  • 4.3.2 Driver Protests & Regulator-Capped Commissions Squeeze Margins
  • 4.3.3 Swappable-Battery Quality Issues Causing Service Downtime
  • 4.3.4 Patchy 4G/5G Coverage Outside Java Limits App Bookings
• 4.4 Value / Supply-Chain Analysis
• 4.5 Regulatory Landscape
• 4.6 Technological Outlook
• 4.7 Porter's Five Forces
  • 4.7.1 Threat of New Entrants
  • 4.7.2 Bargaining Power - Suppliers
  • 4.7.3 Bargaining Power - Buyers
  • 4.7.4 Threat of Substitutes
  • 4.7.5 Competitive Rivalry

5 Market Size & Growth Forecasts (Value (USD))

• 5.1 By Vehicle Type
  • 5.1.1 Two-Wheelers
  • 5.1.2 Three-Wheelers
  • 5.1.3 Passenger Cars
  • 5.1.4 Vans & MPVs
  • 5.1.5 Buses & Shuttles
• 5.2 By Propulsion Type
  • 5.2.1 Internal-Combustion (ICE)
  • 5.2.2 Hybrid
  • 5.2.3 Battery-Electric
  • 5.2.4 CNG / LPG
• 5.3 By Service Type
  • 5.3.1 E-Hailing
  • 5.3.2 Car-Sharing (Peer-to-Peer)
  • 5.3.3 Robo-Taxi
  • 5.3.4 Subscription-Based Ride Packages
• 5.4 By Booking Channel
  • 5.4.1 App-Based
  • 5.4.2 Phone
• 5.5 By End-User
  • 5.5.1 Personal
  • 5.5.2 Corporate / Institutional

6 Competitive Landscape

• 6.1 Strategic Moves
• 6.2 Market Share Analysis
• 6.3 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as Available, Strategic Information, Market Rank/Share for Key Companies, Products and Services, SWOT Analysis, and Recent Developments)
  • 6.3.1 GoTo (Gojek)
  • 6.3.2 Grab Holdings
  • 6.3.3 Maxim
  • 6.3.4 inDrive
  • 6.3.5 Blue Bird Group
  • 6.3.6 Xanh SM
  • 6.3.7 Anterin
  • 6.3.8 LadyJek
  • 6.3.9 Ojesy
  • 6.3.10 Trevo Indonesia
  • 6.3.11 Smoot / Swap Energi
  • 6.3.12 Volta Indonesia
  • 6.3.13 Viar Motor Indonesia
  • 6.3.14 Electrum
  • 6.3.15 Oyika
  • 6.3.16 GESITS
  • 6.3.17 Kymco Electric Indonesia
  • 6.3.18 OmoWay (Omo X)
  • 6.3.19 SWAP ID
  • 6.3.20 SOCAR Mobility Indonesia

7 Market Opportunities & Future Outlook

• 7.1 White-Space & Unmet-Need Assessment