통신 클라우드 관리형 서비스 : 시장 점유율 분석, 업계 동향 및 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the telco cloud managed services market size was valued at USD 31.52 billion in 2025 and is estimated to grow from USD 38.89 billion in 2026 to reach USD 90.14 billion by 2031, at a CAGR of 18.31% during the forecast period 2026-2031.

This report is Segmented by Managed Service Type (Network Services, and More), Deployment Model (Public Cloud, and More), Cloud Service Model (Network As A Service, and More), NFV Software (Orchestration and Lifecycle Management, and More), Application (Private 5G, and More), Enterprise Size (Large Enterprises, and SMEs), and Geography. The Market Forecasts are Provided in Terms of Value (USD).

Global Telco Cloud Managed Services Market Trends and Insights

5G Standalone And Cloud-Native Network Rollouts

The Telco cloud managed services market benefits as 5G Standalone deployments move from trials into production operations. NTT DOCOMO launched commercial 5G Core services on a hybrid AWS environment in March 2026, using agentic AI to cut deployment time by 80% and incident-response time by 50%. The deployment shows that production cloud cores create continuing requirements for engineering, monitoring, and incident management. O2 Telefonica also moved production-scale 5G core functions to AWS Outposts in its own data center, combining cloud scalability with onsite data controls. ETSI standards provide a shared interoperability framework for network functions that run across multi-vendor cloud environments. ETSI These conditions increase demand for providers that can manage technical operations through the full network lifecycle.

Enterprise Demand For Hybrid And Multi-Cloud Operations

Enterprise customers increasingly expect telecommunications providers to coordinate connectivity, edge capacity, cloud resources, and security through a single operating model. The GSMA stated in 2025 that operators could address close to USD 1 trillion of enterprise technology-services spending by embedding cloud and security services into connectivity offerings. The Telco cloud managed services market gains where service providers package hybrid operations as a managed offering rather than leaving customers to integrate separate vendors. Network as a Service platforms support that approach because they can link network performance to broader service delivery. European compliance obligations also require enterprises to document multi-cloud risks, which raises the value of managed architectures with clear operational accountability. The result is a larger role for providers that can manage cloud operations without separating them from the underlying network.

Legacy Network Integration Complexity

The Telco cloud managed services market faces a constraint because many operators must run virtual and cloud-native network functions at the same time. This mixed environment complicates service scope, data flows, and the coordination of network operations. Many communications providers also retain traditional data tools and monolithic operational systems, which makes real-time automation more difficult. Providers must review OSS, BSS, and enterprise resource planning connections before defining a managed-services operating model. That work can lengthen negotiations and delay implementation where the customer estate is highly customized. The integration burden also favors providers with strong transformation and systems-integration capabilities.

Other drivers and restraints analyzed in the detailed report include:

1. AI-Enabled Network Automation And Predictive Operations
2. Edge Computing And Low-Latency Workloads
3. Data Sovereignty And Cross-Border Compliance Costs

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Network Services held 20.22% of the Telco cloud managed services market share in 2025, making it the largest managed-service type. The position reflects operators' dependence on external support for connectivity lifecycle management as network estates become more complex. Cloud Infrastructure Services is forecast to grow at a 18.46% CAGR from 2026 to 2031. This growth follows the shift toward infrastructure platforms that service providers consume instead of fully owning. Security Services are also becoming more relevant as suppliers bundle network and security management into one offering. Data Center and Backup Services support operators that are consolidating distributed systems under centralized management.

Orchestration and Service Assurance are expanding because multi-cloud environments require visibility across infrastructure and network layers. Professional and Support Services also benefit from the work needed to modernize OSS and BSS environments. Amdocs and Lumen Technologies extended their managed-services collaboration in August 2026 across AWS, Google Cloud, and Microsoft Azure using the aOS operating system.The agreement illustrates how a single program can cover orchestration, order management, network operations, and transformation services. ETSI's NFV architecture provides a standards reference for interoperability across those service areas. ETSI The Telco cloud managed services industry is therefore moving toward broader contracts that combine operational and transformation responsibilities.

Private Cloud accounted for 71.56% of the deployment-model segment in 2025. Its lead is primarily related to data-residency obligations that limit the use of shared public-cloud capacity for sensitive network functions. Hybrid Cloud is forecast to grow at a 19.01% CAGR from 2026 to 2031. Operators use this model to retain regulated workloads in sovereign environments while placing elastic computing tasks in cloud regions. O2 Telefonica's production 5G core deployment on AWS Outposts used this approach within its own data center. The Telco cloud managed services market needs providers that can operate both sides of this hybrid design.

Public Cloud is becoming more relevant for smaller operators that cannot finance proprietary cloud infrastructure. Citymesh launched a commercial 5G Core SaaS service in February 2026 with Nokia and AWS for enterprise users at airports, hospitals, and venues. Distributed and Edge Cloud have a longer implementation path because they depend on distributed facilities, cloud-native software, and local hardware. These models are suited to deployments where applications need computing resources close to the user. They also add operational tasks across many locations rather than concentrating them in a few central sites. The Telco cloud managed services market can address this complexity through remote management, lifecycle support, and localized service assurance.

Complete Report Scope:

• By Managed Service Type
  • Network Services
  • Cloud Infrastructure Services
  • Security Services
  • Data Center and Backup Services
  • Orchestration and Service Assurance
  • Professional and Support Services
• By Deployment Model
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • Distributed and Edge Cloud
• By Cloud Service Model
  • Infrastructure as a Service
  • Platform as a Service
  • Software as a Service
  • Network as a Service
• By NFV Software
  • Virtual Network Functions and Cloud-Native Network Functions
  • Network Functions Virtualization Infrastructure
  • Orchestration and Lifecycle Management
  • Policy, Assurance, and Analytics Software
• By Application
  • Network, Data Storage, and Computing
  • Traffic Management and Service Assurance
  • Cloud Migration and Transformation
  • Cybersecurity and Secure Access Service Edge
  • Private 5G and Industry Connectivity
  • Edge Computing and IoT Operations
• By Enterprise Size
  • Large Enterprises
  • Small and Medium-Sized Enterprises
• By Geography
  • North America
    • United States
    • Canada
    • Mexico
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Europe
    • Germany
    • United Kingdom
    • France
    • Russia
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia-Pacific
  • Middle East
    • Saudi Arabia
    • United Arab Emirates
    • Turkey
    • Rest of Middle East
  • Africa
    • South Africa
    • Nigeria
    • Kenya
    • Rest of Africa

Geography Analysis

North America accounted for 37.45% of the Telco cloud managed services market share in 2025. The region has deep hyperscaler infrastructure and mature operator cloud-transformation programs. U.S. funding for rural 5G broadband is extending managed service needs beyond major metropolitan locations, creating demand in regions where operators have limited engineering resources. Mexico is undergoing mobile-network modernization, and regional operators are seeking partners to advance 5G deployment within capital constraints. Canada also adds growing demand as operators broaden their cloud and managed-service programs.

Asia-Pacific is forecast to advance at an 18.51% CAGR from 2026 to 2031. Japan is a key contributor, with NTT DOCOMO's hybrid AWS 5G Core deployment serving more than 91 million subscribers. South Korea is expanding private 5G managed services for manufacturing applications, while India presents a growth opportunity as managed services move into enterprise verticals beyond tier-1 operators. China's cloud-native telecommunications requirements and MEC edge-cloud standard provide formal frameworks for cloud-native managed-service investment. The Telco cloud managed services market benefits as regional providers need support with more structured deployments.

Europe is shaped by Germany, the United Kingdom, and France, where privacy and cybersecurity requirements influence service design. The European Commission's Cloud Sovereignty Framework supports the development of sovereign cloud procurement requirements. Deutsche Telekom's sovereign platform on Google Cloud shows how external key management can protect call-detail records and network telemetry. South America, the Middle East, and Africa are longer-term areas for the Telco cloud managed services market, with Brazil, Saudi Arabia, and South Africa as the primary contributors. Outsourcing is especially relevant where regional operators cannot fund cloud-native transformations at the speed required by 5G competition.

1. Amazon Web Services, Inc.
2. Microsoft Corporation
3. Google LLC
4. International Business Machines Corporation
5. Telefonaktiebolaget LM Ericsson
6. Nokia Corporation
7. Huawei Technologies Co., Ltd.
8. Cisco Systems, Inc.
9. Oracle Corporation
10. Broadcom Inc.
11. Hewlett Packard Enterprise Company
12. Rakuten Symphony, Inc
13. ZTE Corporation
14. Amdocs Limited
15. Mavenir Systems, Inc.
16. Wind River Systems, Inc.
17. Red Hat, Inc.
18. Accenture plc
19. Capgemini SE
20. Tata Consultancy Services Limited
21. NTT DATA Corporation
22. Tech Mahindra Limited

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Impact of Macroeconomic Factors on the Market
• 4.3 Market Drivers
  • 4.3.1 5G Standalone and Cloud-Native Network Rollouts
  • 4.3.2 Enterprise Demand for Hybrid and Multi-Cloud Operations
  • 4.3.3 AI-Enabled Network Automation and Predictive Operations
  • 4.3.4 Edge Computing and Low-Latency Workloads
  • 4.3.5 Open RAN and Network Function Virtualization Adoption
  • 4.3.6 Telco Cloud Operating-Model Outsourcing by Capacity-Constrained CSPs
• 4.4 Market Restraints
  • 4.4.1 Legacy Network Integration Complexity
  • 4.4.2 Data Sovereignty and Cross-Border Compliance Costs
  • 4.4.3 Multi-Vendor Interoperability and Portability Gaps
  • 4.4.4 Shortage of Cloud-Native Telecom Engineering Talent
• 4.5 Industry Value Chain Analysis
• 4.6 Regulatory Landscape
• 4.7 Technological Outlook
• 4.8 Porter's Five Forces Analysis
  • 4.8.1 Threat of New Entrants
  • 4.8.2 Bargaining Power of Suppliers
  • 4.8.3 Bargaining Power of Buyers
  • 4.8.4 Threat of Substitutes
  • 4.8.5 Competitive Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Managed Service Type
  • 5.1.1 Network Services
  • 5.1.2 Cloud Infrastructure Services
  • 5.1.3 Security Services
  • 5.1.4 Data Center and Backup Services
  • 5.1.5 Orchestration and Service Assurance
  • 5.1.6 Professional and Support Services
• 5.2 By Deployment Model
  • 5.2.1 Public Cloud
  • 5.2.2 Private Cloud
  • 5.2.3 Hybrid Cloud
  • 5.2.4 Distributed and Edge Cloud
• 5.3 By Cloud Service Model
  • 5.3.1 Infrastructure as a Service
  • 5.3.2 Platform as a Service
  • 5.3.3 Software as a Service
  • 5.3.4 Network as a Service
• 5.4 By NFV Software
  • 5.4.1 Virtual Network Functions and Cloud-Native Network Functions
  • 5.4.2 Network Functions Virtualization Infrastructure
  • 5.4.3 Orchestration and Lifecycle Management
  • 5.4.4 Policy, Assurance, and Analytics Software
• 5.5 By Application
  • 5.5.1 Network, Data Storage, and Computing
  • 5.5.2 Traffic Management and Service Assurance
  • 5.5.3 Cloud Migration and Transformation
  • 5.5.4 Cybersecurity and Secure Access Service Edge
  • 5.5.5 Private 5G and Industry Connectivity
  • 5.5.6 Edge Computing and IoT Operations
• 5.6 By Enterprise Size
  • 5.6.1 Large Enterprises
  • 5.6.2 Small and Medium-Sized Enterprises
• 5.7 By Geography
  • 5.7.1 North America
    • 5.7.1.1 United States
    • 5.7.1.2 Canada
    • 5.7.1.3 Mexico
  • 5.7.2 South America
    • 5.7.2.1 Brazil
    • 5.7.2.2 Argentina
    • 5.7.2.3 Rest of South America
  • 5.7.3 Europe
    • 5.7.3.1 Germany
    • 5.7.3.2 United Kingdom
    • 5.7.3.3 France
    • 5.7.3.4 Russia
    • 5.7.3.5 Rest of Europe
  • 5.7.4 Asia-Pacific
    • 5.7.4.1 China
    • 5.7.4.2 Japan
    • 5.7.4.3 India
    • 5.7.4.4 South Korea
    • 5.7.4.5 Australia
    • 5.7.4.6 Rest of Asia-Pacific
  • 5.7.5 Middle East
    • 5.7.5.1 Saudi Arabia
    • 5.7.5.2 United Arab Emirates
    • 5.7.5.3 Turkey
    • 5.7.5.4 Rest of Middle East
  • 5.7.6 Africa
    • 5.7.6.1 South Africa
    • 5.7.6.2 Nigeria
    • 5.7.6.3 Kenya
    • 5.7.6.4 Rest of Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share, Products and Services, Recent Developments)
  • 6.4.1 Amazon Web Services, Inc.
  • 6.4.2 Microsoft Corporation
  • 6.4.3 Google LLC
  • 6.4.4 International Business Machines Corporation
  • 6.4.5 Telefonaktiebolaget LM Ericsson
  • 6.4.6 Nokia Corporation
  • 6.4.7 Huawei Technologies Co., Ltd.
  • 6.4.8 Cisco Systems, Inc.
  • 6.4.9 Oracle Corporation
  • 6.4.10 Broadcom Inc.
  • 6.4.11 Hewlett Packard Enterprise Company
  • 6.4.12 Rakuten Symphony, Inc
  • 6.4.13 ZTE Corporation
  • 6.4.14 Amdocs Limited
  • 6.4.15 Mavenir Systems, Inc.
  • 6.4.16 Wind River Systems, Inc.
  • 6.4.17 Red Hat, Inc.
  • 6.4.18 Accenture plc
  • 6.4.19 Capgemini SE
  • 6.4.20 Tata Consultancy Services Limited
  • 6.4.21 NTT DATA Corporation
  • 6.4.22 Tech Mahindra Limited

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-Space and Unmet-Need Assessment