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Global Sales Intelligence Market Size, Share & Trends Analysis Report by Offering (Software and Service), by Deployment Mode (Cloud and On-Premises), by Application (Analytics and Reporting, Data Management, Lead Management and Others), and by Vertical (BFSI, IT & Telecom, Retail & E-Commerce, Healthcare, Media & Entertainment and Others) Forecast Period (2024-2031)
Global sales intelligence market is anticipated to grow at a significant CAGR of 11.4% during the forecast period (2024-2031). The growing adoption of AI, automation, and data management with improving optimization and data enrichment tools is the key factor supporting the growth of the market globally. The increasing demand for data enrichment software to increase sales conversions and the need for advanced software to boost consumer targeting and connect rates drive the growth of the market. The market players are introducing advanced sales intelligence solutions that further bolster the market growth.
Market Dynamics
Increasing demand for data-driven decision-making tools in Sales Intelligence
The increasing demand for data-driven decision-making sales intelligence tools in business operations increases recognizing. Any information that companies gather to aid in sales is known as sales intelligence. It is composed of several technological solutions that aid in locating, assessing, presenting, and utilizing B2B data by sales and marketing teams to improve their decision-making.
The growing integration of Customer Relationship Management (CRM)
Businesses can manage leads more efficiently by utilizing a CRM system. Sales teams can track leads throughout the sales process and determine which prospects have the highest conversion rates through these solutions.
Market Segmentation
Lead Management is Projected to Emerge as the Largest Segment
Based on the application, the global sales intelligence market is sub-segmented into analytics and reporting, data management, lead management and others (messaging and alerting). Among these, the lead management sub-segment is expected to hold the largest share of the market. The primary factor supporting the segment's growth includes the growing adoption of sales intelligence tools to capture the contact information of target prospects for the marketing and sales teams. Different solutions offer specific lead management strategies and features to engage the target audience and move them into the pipeline, depending on the available channels.
Software Sub-segment to Hold a Considerable Market Share
Large businesses use significant sales intelligence software owing to rising data degradation rates and increased competition. With data enrichment features, sales intelligence software helps remove data flaws and gives businesses a competitive advantage.Sales teams can enhance the comprehension of their clientele, intended audience, and sector by employing sales intelligence software to find profitable opportunities and decide which leads are to be pursued with assurance.
The global sales intelligence market is further segmented based on geography including North America (the US, and Canada), Europe (UK, Italy, Spain, Germany, France, and the Rest of Europe), Asia-Pacific (India, China, Japan, South Korea, and Rest of Asia), and the Rest of the World (the Middle East & Africa, and Latin America).
An increasing number of European companies and governments investment
North America Holds Major Market Share
Among all the regions, North America holds a significant share owing to presence of enormous number of providers offering sales intelligence.Several companies are creating sales intelligence systems for many sectors, including start-ups and major IT organizations.For instance, LinkedIn Corp. offer trusted lead management applications. It provides individualized engagement and the sales navigator platform to help target the appropriate businesses and clients. Furthermore, Anincreasing government emphasis on AI with sales intelligence solution providers for market analysis drives the growth of market. For instance, in January 2024, Federal Trade Commission (FTC) launched an inquiry into Generative AI investments and partnerships to analyze account data on markets, competition, market share, and prospects for sales growth or expansion into new products or geographic areas.
The major companies serving the global sales intelligence market include Dun & Bradstreet Corp., HubSpot, Inc., Oracle Corp., Salesforce, Inc., ZoomInfo Technologies Inc.,among others. The market players are increasingly focusing on business expansion and product development by applying strategies such as collaborations, mergers, and acquisitions to stay competitive in the market.
Recent Development