지식 관리 소프트웨어 시장 규모, 점유율, 성장 분석 : 도입 형태별, 기능별, 최종사용자별, 지역별 - 업계 예측(2026-2033년)

Knowledge Management Software Market size was valued at USD 34.99 Billion in 2024 and is poised to grow from USD 38.98 Billion in 2025 to USD 92.45 Billion by 2033, growing at a CAGR of 11.4% during the forecast period (2026-2033).

The global market for knowledge management software is experiencing rapid growth driven by the increasing need for effective collaboration and knowledge sharing. This surge is primarily fueled by the adoption of cloud-based solutions and artificial intelligence (AI) tools, particularly in sectors that rely heavily on information, such as technology, healthcare, and banking. Organizations seek scalable and flexible knowledge management systems that facilitate remote and hybrid work, enabling seamless storage and adaptiveness. As businesses embrace digital transformation and prioritize flexible work arrangements, tools that support information exchange and real-time collaboration are becoming essential. Knowledge management systems play a pivotal role, integrating with collaborative tools to enhance productivity, drive innovation, and improve decision-making capabilities, thereby positioning themselves as crucial assets in navigating complex challenges.

Top-down and bottom-up approaches were used to estimate and validate the size of the Knowledge Management Software market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Knowledge Management Software Market Segments Analysis

Global Knowledge Management Software Market is segmented by Type, Deployment Type, Organization Size, and region. Based on Type, the market is segmented into Android Native, and iOS Native. Based on Deployment Type, the market is segmented into On-premises, Cloud, and Hybrid. Based on Organization Size, the market is segmented into Small & Medium Scale Enterprise, and Large Scale Enterprise. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.

Driver of the Knowledge Management Software Market

One of the key market drivers for the global knowledge management software market is the increasing demand for enhanced organizational efficiency and collaboration. As businesses strive to optimize their operations and foster innovation, the need for effective knowledge sharing and management becomes crucial. Knowledge management software facilitates the creation, storage, and dissemination of information, enabling employees to access critical insights and expertise swiftly. Additionally, the rise of remote work and distributed teams emphasizes the importance of digital tools that can bridge communication gaps and promote a collaborative environment, further propelling the adoption of these solutions across various industries.

Restraints in the Knowledge Management Software Market

One significant market restraint for the global knowledge management software market is the challenge of data security and privacy concerns. Organizations are increasingly wary of the potential risks associated with storing and sharing sensitive information on digital platforms. As cybersecurity threats become more sophisticated, enterprises face pressure to comply with stringent regulations regarding data protection. This hesitancy can lead to reluctance in adopting knowledge management solutions, particularly among smaller businesses that may lack the resources to implement robust security measures. Consequently, these concerns can limit market growth and adoption rates across various sectors.

Market Trends of the Knowledge Management Software Market

The Knowledge Management Software market is witnessing a significant trend towards the integration of Artificial Intelligence (AI) and Machine Learning (ML), which are transforming traditional practices. These advanced technologies are streamlining content management processes, automating knowledge categorization, and enhancing search functionalities, thereby increasing user engagement and efficiency. Intelligent content recommendations and faster information retrieval are becoming standard features, providing more personalized experiences for users across diverse industries. This technological evolution is driving demand for increasingly sophisticated knowledge management solutions, positioning AI and ML as critical components for organizations seeking to improve collaboration and information accessibility in their operations.

Table of Contents

Introduction

• Objectives of the Study
• Definitions
• Market Scope

Research Methodology

• Information Procurement
• Secondary & Primary Data Sources
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Market Overview Outlook
• Supply Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Dynamics
  • Drivers
  • Opportunities
  • Restraints
  • Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of Substitute Products
  • Bargaining Power of Buyers
  • Threat of New Entrants
  • Bargaining Power of Suppliers

Key Market Insights

• Technology Analysis
• Value Chain Analysis
• Ecosystem of the Market
• Case study Analysis
• Regulatory Landscape
• Innovation Matrix
• Top Investment Analysis
• Key Success Factor
• Degree of Competition

Knowledge Management Software Market byType

• Market Overview
• Android Native
• iOS Native

Knowledge Management Software Market byDeployment Type

• Market Overview
• On-premises
• Cloud
• Hybrid

Knowledge Management Software Market byOrganization Size

• Market Overview
• Small & Medium Scale Enterprise
• Large Scale Enterprise

Knowledge Management Software Market Size by Region

• Market Overview
• North America
  • USA
  • Canada
• Europe
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America
  • Brazil
  • Rest of Latin America
• Middle East & Africa (MEA)
  • GCC Countries
  • South Africa
  • Rest of MEA

Competitive Landscape

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Activities in the Market
• Key Companies Market Share (%), 2025

Key Company Profiles

• IBM (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Freshworks Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• ProProfs (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Lucidea (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• EduBrite (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Atlassian (Australia)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• MangoApps Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Yonyx (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• eXo Platform (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Bitrix24 (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Bloomfire (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Chadha Software Technologies (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft Corporation (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zendesk, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• ServiceNow, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Moodle Pty Ltd. (Australia)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Confluence (Atlassian) (Australia)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SharePoint (Microsoft) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zoho Corporation (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Helpjuice (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Document360 (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments