세계의 공유 서비스 센터(SSC) 시장 조사 보고서 : 산업 분석, 규모, 점유율, 성장, 동향, 예측(2025-2033년)

Global Shared Services Center Market size is anticipated to grow from USD 64.52 Billion in 2024 to USD 247.48 Billion by 2033, showcasing a robust Compound Annual Growth Rate (CAGR) of 16.11% during the forecast period of 2026 to 2033.

The shared services center (SSC) market is set to experience substantial growth as organizations increasingly seek to optimize their operations and reduce costs. SSCs provide centralized services for various business functions, such as finance, human resources, and IT, allowing companies to streamline processes and improve efficiency. As businesses prioritize operational excellence and agility, the adoption of shared services models is expected to surge, driving market expansion.

Technological advancements are significantly influencing the shared services center market, with innovations focused on automation, data analytics, and cloud computing. The integration of robotic process automation (RPA) and artificial intelligence is enhancing the efficiency of SSC operations, enabling organizations to automate repetitive tasks and improve service delivery. Additionally, the use of data analytics is providing valuable insights into performance metrics, allowing for continuous improvement and optimization of shared services. As these technologies continue to evolve, they will not only enhance the capabilities of SSCs but also expand their applications across various industries.

Furthermore, the shared services center market is benefiting from increasing globalization and the need for organizations to adapt to changing market dynamics. As companies expand their operations internationally, the demand for centralized services that can support diverse business needs is expected to rise. This trend is likely to drive collaboration between SSC providers and organizations, fostering the development of tailored solutions that meet specific industry requirements. The convergence of technological advancements, market demand, and globalization positions the shared services center sector for sustained growth and significant contributions to the overall business landscape.

Our reports are meticulously crafted to provide clients with comprehensive and actionable insights into various industries and markets. Each report encompasses several critical components to ensure a thorough understanding of the market landscape:

Market Overview: A detailed introduction to the market, including definitions, classifications, and an overview of the industry's current state.

Market Dynamics: In-depth analysis of key drivers, restraints, opportunities, and challenges influencing market growth. This section examines factors such as technological advancements, regulatory changes, and emerging trends.

Segmentation Analysis: Breakdown of the market into distinct segments based on criteria like product type, application, end-user, and geography. This analysis highlights the performance and potential of each segment.

Competitive Landscape: Comprehensive assessment of major market players, including their market share, product portfolio, strategic initiatives, and financial performance. This section provides insights into the competitive dynamics and key strategies adopted by leading companies.

Market Forecast: Projections of market size and growth trends over a specified period, based on historical data and current market conditions. This includes quantitative analyses and graphical representations to illustrate future market trajectories.

Regional Analysis: Evaluation of market performance across different geographical regions, identifying key markets and regional trends. This helps in understanding regional market dynamics and opportunities.

Emerging Trends and Opportunities: Identification of current and emerging market trends, technological innovations, and potential areas for investment. This section offers insights into future market developments and growth prospects.

SEGMENTATION COVERED IN THE REPORT

By Service

• Finance and accounting
• Human resources
• Information technology
• Procurement

By Organization Size

• Large enterprises
• SME

By Industry

• BFSI
• Healthcare
• Manufacturing
• IT and telecommunications
• Retail and consumer goods
• Others
• COMPANIES PROFILED
• Accenture
• Ahlstrom
• Capgemini
• Cognizant
• Deloitte
• EY
• Infosys
• KPMG
• PwC
• Wipro
• The above list can be customized.

TABLE OF CONTENTS

1. PREFACE

• 1.1. Report Description
  • 1.1.1 Objective
  • 1.1.2 Target Audience
  • 1.1.3 Unique Selling Proposition (USP) & offerings
• 1.2. Research Scope
• 1.3. Research Methodology
  • 1.3.1 Market Research Process
  • 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

• 2.1. Highlights of Market
• 2.2. Global Market Snapshot

3. SHARED SERVICES CENTER INDUSTRY ANALYSIS

• 3.1. Introduction - Market Dynamics
• 3.2. Market Drivers
• 3.3. Market Restraints
• 3.4. Opportunities
• 3.5. Industry Trends
• 3.6. Poerter's Five Force Analysis
• 3.7. Market Attractiveness Analysis
  • 3.7.1 Market Attractiveness Analysis By Service
  • 3.7.2 Market Attractiveness Analysis By Organization Size
  • 3.7.3 Market Attractiveness Analysis By Industry
  • 3.7.4 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

• 4.1. Value Chain Analysis
• 4.2. Raw Material Analysis
  • 4.2.1 List of Raw Materials
  • 4.2.2 Raw Material Manufactures List
  • 4.2.3 Price Trend of Key Raw Materials
• 4.3. List of Potential Buyers
• 4.4. Marketing Channel
  • 4.4.1 Direct Marketing
  • 4.4.2 Indirect Marketing
  • 4.4.3 Marketing Channel Development Trend

5. GLOBAL SHARED SERVICES CENTER MARKET ANALYSIS BY SERVICE

• 5.1. Overview By Service
• 5.2. Historical and Forecast Data Analysis By Service
• 5.3. Finance and accounting Historic and Forecast Sales By Regions
• 5.4. Human resources Historic and Forecast Sales By Regions
• 5.5. Information technology Historic and Forecast Sales By Regions
• 5.6. Procurement Historic and Forecast Sales By Regions

6. GLOBAL SHARED SERVICES CENTER MARKET ANALYSIS BY ORGANIZATION SIZE

• 6.1. Overview By Organization Size
• 6.2. Historical and Forecast Data Analysis By Organization Size
• 6.3. Large enterprises Historic and Forecast Sales By Regions
• 6.4. SME Historic and Forecast Sales By Regions

7. GLOBAL SHARED SERVICES CENTER MARKET ANALYSIS BY INDUSTRY

• 7.1. Overview By Industry
• 7.2. Historical and Forecast Data Analysis By Industry
• 7.3. BFSI Historic and Forecast Sales By Regions
• 7.4. Healthcare Historic and Forecast Sales By Regions
• 7.5. Manufacturing Historic and Forecast Sales By Regions
• 7.6. IT and telecommunications Historic and Forecast Sales By Regions
• 7.7. Retail and consumer goods Historic and Forecast Sales By Regions
• 7.8. Others Historic and Forecast Sales By Regions

8. GLOBAL SHARED SERVICES CENTER MARKET ANALYSIS BY GEOGRAPHY

• 8.1. Regional Outlook
• 8.2. Introduction
• 8.3. North America Sales Analysis
  • 8.3.1 Overview, Historic and Forecast Data Sales Analysis
  • 8.3.2 North America By Segment Sales Analysis
  • 8.3.3 North America By Country Sales Analysis
  • 8.3.4 United States Sales Analysis
  • 8.3.5 Canada Sales Analysis
  • 8.3.6 Mexico Sales Analysis
• 8.4. Europe Sales Analysis
  • 8.4.1 Overview, Historic and Forecast Data Sales Analysis
  • 8.4.2 Europe By Segment Sales Analysis
  • 8.4.3 Europe By Country Sales Analysis
  • 8.4.4 United Kingdom Sales Analysis
  • 8.4.5 France Sales Analysis
  • 8.4.6 Germany Sales Analysis
  • 8.4.7 Italy Sales Analysis
  • 8.4.8 Russia Sales Analysis
  • 8.4.9 Rest Of Europe Sales Analysis
• 8.5. Asia Pacific Sales Analysis
  • 8.5.1 Overview, Historic and Forecast Data Sales Analysis
  • 8.5.2 Asia Pacific By Segment Sales Analysis
  • 8.5.3 Asia Pacific By Country Sales Analysis
  • 8.5.4 China Sales Analysis
  • 8.5.5 India Sales Analysis
  • 8.5.6 Japan Sales Analysis
  • 8.5.7 South Korea Sales Analysis
  • 8.5.8 Australia Sales Analysis
  • 8.5.9 South East Asia Sales Analysis
  • 8.5.10 Rest Of Asia Pacific Sales Analysis
• 8.6. Latin America Sales Analysis
  • 8.6.1 Overview, Historic and Forecast Data Sales Analysis
  • 8.6.2 Latin America By Segment Sales Analysis
  • 8.6.3 Latin America By Country Sales Analysis
  • 8.6.4 Brazil Sales Analysis
  • 8.6.5 Argentina Sales Analysis
  • 8.6.6 Peru Sales Analysis
  • 8.6.7 Chile Sales Analysis
  • 8.6.8 Rest of Latin America Sales Analysis
• 8.7. Middle East & Africa Sales Analysis
  • 8.7.1 Overview, Historic and Forecast Data Sales Analysis
  • 8.7.2 Middle East & Africa By Segment Sales Analysis
  • 8.7.3 Middle East & Africa By Country Sales Analysis
  • 8.7.4 Saudi Arabia Sales Analysis
  • 8.7.5 UAE Sales Analysis
  • 8.7.6 Israel Sales Analysis
  • 8.7.7 South Africa Sales Analysis
  • 8.7.8 Rest Of Middle East And Africa Sales Analysis

9. COMPETITIVE LANDSCAPE OF THE SHARED SERVICES CENTER COMPANIES

• 9.1. Shared Services Center Market Competition
• 9.2. Partnership/Collaboration/Agreement
• 9.3. Merger And Acquisitions
• 9.4. New Product Launch
• 9.5. Other Developments

10. COMPANY PROFILES OF SHARED SERVICES CENTER INDUSTRY

• 10.1. Top Companies Market Share Analysis
• 10.2. Market Concentration Rate
• 10.3. Accenture
  • 10.3.1 Company Overview
  • 10.3.2 Company Revenue
  • 10.3.3 Products
  • 10.3.4 Recent Developments
• 10.4. Ahlstrom
  • 10.4.1 Company Overview
  • 10.4.2 Company Revenue
  • 10.4.3 Products
  • 10.4.4 Recent Developments
• 10.5. Capgemini
  • 10.5.1 Company Overview
  • 10.5.2 Company Revenue
  • 10.5.3 Products
  • 10.5.4 Recent Developments
• 10.6. Cognizant
  • 10.6.1 Company Overview
  • 10.6.2 Company Revenue
  • 10.6.3 Products
  • 10.6.4 Recent Developments
• 10.7. Deloitte
  • 10.7.1 Company Overview
  • 10.7.2 Company Revenue
  • 10.7.3 Products
  • 10.7.4 Recent Developments
• 10.8. EY
  • 10.8.1 Company Overview
  • 10.8.2 Company Revenue
  • 10.8.3 Products
  • 10.8.4 Recent Developments
• 10.9. Infosys
  • 10.9.1 Company Overview
  • 10.9.2 Company Revenue
  • 10.9.3 Products
  • 10.9.4 Recent Developments
• 10.10. KPMG
  • 10.10.1 Company Overview
  • 10.10.2 Company Revenue
  • 10.10.3 Products
  • 10.10.4 Recent Developments
• 10.11. PwC
  • 10.11.1 Company Overview
  • 10.11.2 Company Revenue
  • 10.11.3 Products
  • 10.11.4 Recent Developments
• 10.12. Wipro
  • 10.12.1 Company Overview
  • 10.12.2 Company Revenue
  • 10.12.3 Products
  • 10.12.4 Recent Developments

Note - In company profiling, financial details and recent developments are subject to availability or might not be covered in the case of private companies