IDC PlanScape : 주정부 및 지방정부를 위한 생성형 AI - 결정판 가이드

This IDC PlanScape discusses the importance and implications of generative AI (GenAI) for state and local governments, highlighting how GenAI can streamline governmental functions, enhance decision-making, and improve service delivery. The research also delves into the automation of information processing and analysis, the enhancement of creativity in the workforce, and the importance of data management and security in GenAI implementation. It further outlines the key stakeholders involved in GenAI deployment and provides advice for technology buyers."The emergence of generative AI is a seminal moment for state and local governments, capturing the attention, imagination, and concern of technology and business leaders across the world. While we are in the early days of implementation, state and local governments should familiarize themselves with GenAI offerings and capabilities immediately," said Alison Brooks, research vice president, Worldwide Public Safety.

IDC PlanScape Figure

Executive Summary

Why Is Generative AI Important to State and Local Government?

• The Automation of Information Processing and Analysis
• Creativity: Rejuvenating the Workforce

What Is Generative AI?

• GenAI: Prediction as a Service
• GenAI Did Not Appear Overnight

Who Are the Key Stakeholders?

How Can My Organization Take Advantage of Generative AI in State and Local Governments?

• Foundational Activities
• Core Generative AI Technologies
• The GenAI Model Landscape by Vendor and Model Category
• Security and Privacy Concerns
• Infrastructure and Platforms
• AI-Ready Digital Infrastructure Platforms
• Software Platform Implications
• GenAI-Infused Applications
• Defining and Prioritizing the Use Cases
• Defining a Trust and Oversight Program
• Understand GenAI's Known Challenges to Mitigate Implementation Risks

Advice for Technology Buyers

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