협업 애플리케이션 시장 예측(2024-2028년) : AI, 멀티모달리티, 멀티플레이어 워크스페이스

This IDC study looks at the evolution and future advances in the collaborative applications market, specifically how we connect, meet, collaborate, work, and form community and the evolving metrics of delivering value through working together. This includes a significant focus on artificial intelligence's role in evolving collaborative applications. This study includes a focused view on team collaboration applications, enterprise community applications, conferencing, virtual events, and email applications. These software applications cross customer experience and employee experience and are foundational in creating a new generation of digital era metrics based on customer outcomes - and the road to getting there."Collaboration is becoming more multimodal and will start to feel like an AI-enhanced multiplayer game," according to Wayne Kurtzman, research vice president for Social, Community, and Collaboration Applications at IDC. "The evolution of the intelligent collaborative workspace will feature AI "teammates" and videoconferencing that feels lifelike. Collaboration platforms will get better at bridging languages, cultures, and learning styles. AI will change our businesses to leverage creativity, innovation, and application integrations to drive new efficiencies and innovation at scale. IDC expects the worldwide collaboration applications market to more than double to $78 billion by 2028."

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

• Drivers and Inhibitors
  • Drivers
    • AI Everywhere
    • The Rise of Visual and Multimodal Collaboration
    • Better Together: Integrations Drive Alignment, AI, Results, and New Metrics
  • Inhibitors
    • Lack of Collaborative Culture
    • Headwinds of Economics and Uncertainty
• Significant Market Developments
• Changes from Prior Forecast

Market Definition

• Collaborative Applications
  • Conferencing and Virtual Event Applications
    • Web Conferencing Applications
    • Virtual Event Applications
  • Email Applications
  • Enterprise Community Applications
  • Team Collaboration Applications

Methodology

• Historical and Forecast Market Values and Exchange Rates

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