전자 시프트 운영 관리 솔루션(eSOMS) 시장 - 규모, 점유율, 성장 분석 : 컴포넌트별, 전개 방식별, 기능별, 통합 유형별, 최종 사용자별, 지역별 산업 예측(2026-2033년)

Global Electronic Shift Operations Management Solutions Market size was valued at USD 9.55 Billion in 2024 and is poised to grow from USD 10.59 Billion in 2025 to USD 24.23 Billion by 2033, growing at a CAGR of 10.9% during the forecast period (2026-2033).

The global rise in industrial site development is fueling the demand for advanced data collection tools to streamline essential human processes, such as shift handover and daily event documentation. Traditional methods of data logging often lack integration with industrial software, however, electronic Shift Operations Management Solutions (eSOMS) enhance operational efficiency by consolidating all necessary maintenance operations and data into one electronic platform. Challenges stemming from ineffective shift handovers, which can lead to serious incidents, are driving the adoption of eSOMS for scalable and efficient management. These solutions improve communication and risk mitigation during shift transitions while providing continuous streams of work instructions. By digitizing operational information, eSOMS ensures safe, efficient, and compliant industrial operations across various sectors, including chemicals.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Electronic Shift Operations Management Solutions market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Electronic Shift Operations Management Solutions Market Segments Analysis

Global Electronic Shift Operations Management Solutions Market is segmented by Component, Deployment Mode, Functionality, Integration Type, End User and region. Based on Component, the market is segmented into Solutions and Software. Based on Deployment Mode, the market is segmented into On-Premises, Cloud-Based and Hybrid. Based on Functionality, the market is segmented into Scheduling, Tracking, Reporting and Collaboration. Based on Integration Type, the market is segmented into API Integration, Data Import/Export and Custom Integration. Based on End User, the market is segmented into Manufacturing, Healthcare, Transportation and Retail. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Electronic Shift Operations Management Solutions Market

A growing number of organizations in various sectors are actively looking for effective methods to oversee shift operations in real-time, aiming to boost productivity, ensure safety, and maintain compliance. Electronic shift operations management solutions offer centralized dashboards and automated logging features, enabling managers to immediately monitor worker status, track task progress, and identify potential bottlenecks. This real-time visibility is especially crucial in industries like utilities, oil and gas, and manufacturing, where maintaining operational continuity is of utmost importance. By implementing these solutions, organizations can enhance their operational efficiency and mitigate risks associated with downtime.

Restraints in the Global Electronic Shift Operations Management Solutions Market

The adoption of electronic Shift Operations Management Solutions (eSOMS) offers numerous advantages; however, the initial implementation costs can pose a significant challenge, particularly for small- and medium-sized businesses. These enterprises may find the financial investment required for platform acquisition, customizations to meet specific industry demands, and integration with existing systems like Enterprise Resource Planning and Human Resource Management Systems to be daunting. Furthermore, recurring expenses related to system maintenance, employee training, and necessary updates add to the overall financial strain. This cost consideration often leads less digitally advanced companies to hesitate in adopting eSOMS, thereby restricting potential growth in the global electronic shift operations management solutions market, especially for smaller firms.

Market Trends of the Global Electronic Shift Operations Management Solutions Market

The Global Electronic Shift Operations Management Solutions market is witnessing a pronounced trend towards the adoption of cloud-based and mobile-first platforms, reflecting a significant evolution in how shift management is approached across various industries. Businesses are increasingly moving away from traditional on-premises systems in favor of cloud solutions that provide enhanced scalability, security, and accessibility. This transition reduces IT maintenance burdens and ensures automatic updates, keeping organizations current with technological advancements. Mobile-first platforms are driving this trend further, enabling shift managers and employees to access critical scheduling and task management tools on their mobile devices, ensuring seamless communication and operational efficiency in dynamic work environments such as logistics, healthcare, and retail, where workforce mobility is paramount. Ultimately, this shift fosters flexible, responsive, and user-friendly solutions that better align with the demands of contemporary workforces.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis

Global Electronic Shift Operations Management Solutions Market Size by Component & CAGR (2026-2033)

• Market Overview
• Solutions
• Software

Global Electronic Shift Operations Management Solutions Market Size by Deployment Mode & CAGR (2026-2033)

• Market Overview
• On-Premises
• Cloud-Based
• Hybrid

Global Electronic Shift Operations Management Solutions Market Size by Functionality & CAGR (2026-2033)

• Market Overview
• Scheduling
• Tracking
• Reporting
• Collaboration

Global Electronic Shift Operations Management Solutions Market Size by Integration Type & CAGR (2026-2033)

• Market Overview
• API Integration
• Data Import/Export
• Custom Integration

Global Electronic Shift Operations Management Solutions Market Size by End User & CAGR (2026-2033)

• Market Overview
• Manufacturing
• Healthcare
• Transportation
• Retail

Global Electronic Shift Operations Management Solutions Market Size & CAGR (2026-2033)

• North America (Component, Deployment Mode, Functionality, Integration Type, End User)
  • US
  • Canada
• Europe (Component, Deployment Mode, Functionality, Integration Type, End User)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Deployment Mode, Functionality, Integration Type, End User)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Deployment Mode, Functionality, Integration Type, End User)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Deployment Mode, Functionality, Integration Type, End User)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• ABB Ltd. (Switzerland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP SE (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Siemens AG (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Oracle Corporation (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM Corporation (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft Corporation (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Broadcom Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hitachi Ltd. (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hexagon AB (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Honeywell International Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAS Institute Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BMC Software Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Open Text Corporation (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Yokogawa Electric Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SPS Commerce Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Kinaxis Inc. (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Descartes Systems Group Inc. (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Samsara Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Emerson Electric Co. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations