자율형 도시 라스트 마일 배송 시장 예측(-2032년) : 차종별, 비즈니스 모델별, 조직 규모별, 기술별, 최종사용자별, 지역별 분석

According to Stratistics MRC, the Global Autonomous Urban Last-Mile Delivery Market is accounted for $36.2 billion in 2025 and is expected to reach $145.7 billion by 2032 growing at a CAGR of 22% during the forecast period. Autonomous urban last-mile delivery refers to the use of self-operating vehicles, robots, or drones to transport goods from local distribution points to end customers within city environments without direct human control. These systems leverage artificial intelligence, sensors, GPS, and real-time connectivity to navigate complex urban infrastructure, manage traffic conditions, and ensure safe delivery. Designed to improve speed, efficiency, and cost-effectiveness, autonomous last-mile delivery supports e-commerce, food, and retail logistics while reducing congestion, labor dependency, and carbon emissions. It plays a critical role in enabling scalable, on-demand, and sustainable urban logistics networks.

Market Dynamics:

Driver:

Rising e-commerce demand accelerates delivery automation

Autonomous urban last-mile delivery platforms are expanding rapidly with rising e-commerce demand accelerating delivery automation. Consumers increasingly expect groceries, apparel, and healthcare products to be delivered within hours. This trend is driven by urban lifestyles, digital adoption, and the convenience economy. Retailers and logistics providers are investing in autonomous fleets to strengthen last-mile efficiency. Integration with AI-driven navigation and robotics further enhances operational scalability. Rising e-commerce demand is propelling growth in the market.

Restraint:

Complex regulatory hurdles slow deployment

Complex regulatory hurdles remain a significant restraint for autonomous last-mile delivery platforms. Governments impose strict compliance requirements on safety, traffic management, and liability frameworks. Enterprises face delays in scaling operations due to fragmented regional policies. Smaller players struggle to adapt to evolving regulations compared to larger corporations. High costs of certification and compliance audits add further challenges. Complex regulatory hurdles are restraining widespread adoption of autonomous urban last-mile delivery despite strong demand.

Opportunity:

Expansion in smart city logistics networks

Smart cities increasingly integrate IoT, AI, and connected infrastructure to support seamless logistics. Autonomous fleets benefit from real-time traffic management, predictive analytics, and optimized routing. Enterprises are embedding autonomous delivery into smart city ecosystems to improve scalability and sustainability. Partnerships with municipalities accelerate innovation in urban logistics. Expansion in smart city logistics networks is fostering significant growth opportunities in the market.

Threat:

Cybersecurity risks in autonomous systems

Connected fleets generate sensitive operational data vulnerable to breaches and cyberattacks. Enterprises face rising costs due to compliance audits and security investments. Smaller providers struggle to implement robust cybersecurity frameworks compared to larger players. Regulatory emphasis on data protection adds further complexity to operations. Cybersecurity risks are restraining confidence and threatening consistent growth in the autonomous urban last-mile delivery market.

Covid-19 Impact:

The Covid-19 pandemic accelerated demand for autonomous urban last-mile delivery as consumers shifted to contactless logistics. On one hand, supply chain disruptions and delayed infrastructure projects slowed deployments. On the other hand, surging demand for e-commerce, healthcare supplies, and essential goods boosted adoption. Autonomous fleets became critical in ensuring continuity of services during lockdowns. The crisis reinforced the importance of resilient, contactless, and automated delivery ecosystems. Overall, Covid-19 boosted awareness of autonomous last-mile delivery as a strategic enabler of urban logistics.

The autonomous ground vehicles segment is expected to be the largest during the forecast period

The autonomous ground vehicles segment is expected to account for the largest market share during the forecast period driven by demand for scalable, safe, and efficient delivery systems in dense urban areas. Ground vehicles provide flexibility in navigating city streets and integrating with existing logistics networks. Enterprises rely on autonomous ground fleets to strengthen customer engagement and reduce delivery times. Demand for scalable ground-based solutions is rising as urban consumers prioritize convenience. Integration with AI-driven navigation further strengthens adoption.

The healthcare providers & pharmacies segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the healthcare providers & pharmacies segment is predicted to witness the highest growth rate supported by rising demand for instant access to medicines, diagnostic kits, and healthcare essentials. Healthcare providers increasingly leverage autonomous delivery platforms to improve patient outcomes and compliance. Real-time delivery of critical supplies strengthens operational efficiency in healthcare ecosystems. Rising investment in digital health initiatives is reinforcing demand in this segment. Integration with AI-driven logistics further amplifies adoption. As healthcare providers and pharmacies accelerate digital adoption autonomous last-mile delivery is propelling growth in the market.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share driven by advanced logistics infrastructure strong regulatory frameworks and early investment in autonomous delivery platforms. The presence of leading technology providers and mature e-commerce ecosystems supports large-scale deployments. Regulatory emphasis on innovation and sustainability drives adoption of autonomous fleets. Enterprises in North America prioritize instant delivery and customer engagement through autonomous models. High demand for healthcare and retail logistics further strengthens adoption.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR fueled by rapid urbanization expanding mobile subscriber base and government-led smart city initiatives across emerging economies. Countries such as China, India, and Southeast Asia are investing heavily in autonomous delivery systems to support e-commerce growth. Rising demand for instant delivery in densely populated cities strengthens adoption of AI-driven fleets. Local enterprises are deploying scalable platforms to meet growing digital needs. Expanding digital ecosystems are reinforcing the role of autonomous delivery in enterprise modernization.

Key players in the market

Some of the key players in Autonomous Urban Last-Mile Delivery Market include Amazon.com, Inc., Alphabet Inc., United Parcel Service, Inc., FedEx Corporation, DHL International GmbH, JD.com, Inc., Meituan Dianping, Nuro, Inc., Starship Technologies, Inc., Zipline International, Inc., Wingcopter GmbH, Workhorse Group, Inc., Eliport Robotics, S.L., Cleveron AS and Segway Robotics.

Key Developments:

In January 2023, UPS announced a multi-year commercial agreement with Gatik to deploy its autonomous box trucks on middle-mile delivery routes in Texas, specifically to streamline the movement of goods from micro-fulfillment centers to store locations, optimizing the supply chain for last-mile readiness.

In June 2022, Waymo Via announced a strategic partnership with Uber Freight to integrate its autonomous driving technology with Uber's freight logistics network. This agreement aims to deploy autonomous trucks for middle-mile logistics, which feeds into last-mile delivery hubs.

Vehicle Types Covered:

• Autonomous Ground Vehicles
• Delivery Drones
• Sidewalk & Curbside Delivery Robots
• Hybrid & Multi-Modal Autonomous Systems
• Other Vehicle Types

Business Models Covered:

• Direct-to-Consumer (D2C)
• Platform-Based Aggregator
• Delivery-as-a-Service (DaaS)
• Subscription & Membership
• Other Business Models

Organization Sizes Covered:

• Small & Medium Enterprises (SMEs)
• Large Enterprises

Technologies Covered:

• Internet of Things (IoT) & Real-Time Tracking
• Autonomous Navigation & Mapping (SLAM, HD Maps)
• Cloud-Based Fleet & Operations Management
• Cybersecurity & Secure Transaction Technologies
• Other Technologies

End Users Covered:

• E-Commerce & Marketplaces
• Healthcare Providers & Pharmacies
• Restaurants & Food Service Companies
• Logistics & Last-Mile Service Providers
• Government & Municipal Bodies
• Other End Users

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 Technology Analysis
• 3.7 End User Analysis
• 3.8 Emerging Markets
• 3.9 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Autonomous Urban Last-Mile Delivery Market, By Vehicle Type

• 5.1 Introduction
• 5.2 Autonomous Ground Vehicles
• 5.3 Delivery Drones
• 5.4 Sidewalk & Curbside Delivery Robots
• 5.5 Hybrid & Multi-Modal Autonomous Systems
• 5.6 Other Vehicle Types

6 Global Autonomous Urban Last-Mile Delivery Market, By Business Model

• 6.1 Introduction
• 6.2 Direct-to-Consumer (D2C)
• 6.3 Platform-Based Aggregator
• 6.4 Delivery-as-a-Service (DaaS)
• 6.5 Subscription & Membership
• 6.6 Other Business Models

7 Global Autonomous Urban Last-Mile Delivery Market, By Organization Size

• 7.1 Introduction
• 7.2 Small & Medium Enterprises (SMEs)
• 7.3 Large Enterprises

8 Global Autonomous Urban Last-Mile Delivery Market, By Technology

• 8.1 Introduction
• 8.2 Internet of Things (IoT) & Real-Time Tracking
• 8.3 Autonomous Navigation & Mapping (SLAM, HD Maps)
• 8.4 Cloud-Based Fleet & Operations Management
• 8.5 Cybersecurity & Secure Transaction Technologies
• 8.8 Other Technologies

9 Global Autonomous Urban Last-Mile Delivery Market, By End User

• 9.1 Introduction
• 9.2 E-Commerce & Marketplaces
• 9.3 Healthcare Providers & Pharmacies
• 9.4 Restaurants & Food Service Companies
• 9.5 Logistics & Last-Mile Service Providers
• 9.6 Government & Municipal Bodies
• 9.7 Other End Users

10 Global Autonomous Urban Last-Mile Delivery Market, By Geography

• 10.1 Introduction
• 10.2 North America
  • 10.2.1 US
  • 10.2.2 Canada
  • 10.2.3 Mexico
• 10.3 Europe
  • 10.3.1 Germany
  • 10.3.2 UK
  • 10.3.3 Italy
  • 10.3.4 France
  • 10.3.5 Spain
  • 10.3.6 Rest of Europe
• 10.4 Asia Pacific
  • 10.4.1 Japan
  • 10.4.2 China
  • 10.4.3 India
  • 10.4.4 Australia
  • 10.4.5 New Zealand
  • 10.4.6 South Korea
  • 10.4.7 Rest of Asia Pacific
• 10.5 South America
  • 10.5.1 Argentina
  • 10.5.2 Brazil
  • 10.5.3 Chile
  • 10.5.4 Rest of South America
• 10.6 Middle East & Africa
  • 10.6.1 Saudi Arabia
  • 10.6.2 UAE
  • 10.6.3 Qatar
  • 10.6.4 South Africa
  • 10.6.5 Rest of Middle East & Africa

11 Key Developments

• 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 11.2 Acquisitions & Mergers
• 11.3 New Product Launch
• 11.4 Expansions
• 11.5 Other Key Strategies

12 Company Profiling

• 12.1 Amazon.com, Inc.
• 12.2 Alphabet Inc.
• 12.3 United Parcel Service, Inc.
• 12.4 FedEx Corporation
• 12.5 DHL International GmbH
• 12.6 JD.com, Inc.
• 12.7 Meituan Dianping
• 12.8 Nuro, Inc.
• 12.9 Starship Technologies, Inc.
• 12.10 Zipline International, Inc.
• 12.11 Wingcopter GmbH
• 12.12 Workhorse Group, Inc.
• 12.13 Eliport Robotics, S.L.
• 12.14 Cleveron AS
• 12.15 Segway Robotics