아시아태평양의 대화형 AI 시장 예측 - 구성요소별, 유형별, 전개 유형별, 산업별 지역 분석 (-2031년)

The Asia Pacific conversational AI market was valued at US$ 1,900.96 million in 2023 and is expected to reach US$ 9,785.54 million by 2031; it is estimated to register a CAGR of 22.7% from 2023 to 2031.

Emergence of Generative AI Boosts Asia Pacific Conversational AI Market

Generative AI is extremely important across a wide range of businesses. Its ability to generate unique content has important ramifications in industries such as art, design, and marketing. This technology improves personalization and innovates and streamlines creative processes. Furthermore, by producing different scenarios and answers, generative AI aids in problem-solving. Thus, it is emerging as a key tool that transforms conventional methodologies and opens up new possibilities as industries try to realize the potential of AI-driven innovation. In addition, generative AI excels in automating repetitive activities, freeing up human resources for more strategic and complicated projects. Also, it provides highly personalized experiences by providing product information to individual tastes. From tailored marketing campaigns to curated product suggestions, generative AI technology uses data to produce content that communicates to each user. Incorporating generative AI into conversational AI chatbots and virtual assistants improves their ability to participate in natural, human-like conversations. These systems interpret and process user input to produce real-time responses, suggestions, and solutions. Generative AI enables chatbots to deliver tailored advice and manage difficult inquiries. This transforms customer service, e-commerce interactions, and other areas where effective communication is critical. Furthermore, generative AI technology is transforming the world of language processing, allowing for accurate translations and natural interactions that cross traditional communication borders. Its applications in language translation and chatbot interactions demonstrate the revolutionary power of cutting-edge AI technology across a wide range of sectors. Thus, the emergence of generative AI is expected to fuel the growth of the conversational AI market during the forecasted period.

Asia Pacific Conversational AI Market Overview

According to the ITA, the e-commerce market of China is the largest in the world and generates almost 50% of transactions across the world. Online retail transactions in the country reached more than 710 million digital buyers, contributing ~US$ 2.29 trillion in 2020, and are expected to reach US$ 3.56 trillion by 2024. Further, the government of China is taking various initiatives for the growth of the e-commerce industry. For instance, in February 2021, China's State Council introduced the Antitrust Guidelines for the Platform Economy to stop the monopolistic behaviors of large companies and promote the sustainable and healthy development of online commerce. Thus, the growing e-commerce sector in China propels the conversational AI market growth in the country.

Asia Pacific Conversational AI Market Revenue and Forecast to 2031 (US$ Million)

Asia Pacific Conversational AI Market Segmentation

The Asia Pacific conversational AI market is categorized into component, type, deployment type, industry, and country.

Based on component, the Asia Pacific conversational AI market is bifurcated into platform and service. The platform segment held a larger share of the Asia Pacific conversational AI market share in 2023.

By type, the Asia Pacific conversational AI market is bifurcated into chatbots and intelligent virtual assistants. The chatbots segment held a larger share of Asia Pacific conversational AI market in 2023.

In terms of deployment type, the Asia Pacific conversational AI market is bifurcated into on-premise and cloud. The on-premise segment held a larger share of Asia Pacific conversational AI market in 2023.

Based on industry, the Asia Pacific conversational AI market is segmented into retail & e-commerce, healthcare & life sciences, travel & hospitality, BFSI, IT & telecom, media & entertainment, and others. The retail & e-commerce segment held the largest share of the Asia Pacific conversational AI market share in 2023.

By country, the Asia Pacific conversational AI market is segmented into Australia, China, India, Japan, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific conversational AI market share in 2023.

Alphabet Inc, Amazon.com Inc., Cognigy GmbH, International Business Machines Corp, Kore.ai Inc., Microsoft Corp, Oracle Corp, and SAP SE are some of the leading companies operating in the Asia Pacific conversational AI market.

Table Of Contents

1. Introduction

• 1.1 The Insight Partners Research Report Guidance
• 1.2 Market Segmentation

2. Executive Summary

• 2.1 Key Insights
• 2.2 Market Attractiveness

3. Research Methodology

• 3.1 Secondary Research
• 3.2 Primary Research
  • 3.2.1 Hypothesis formulation:
  • 3.2.2 Macro-economic factor analysis:
  • 3.2.3 Developing base number:
  • 3.2.4 Data Triangulation:
  • 3.2.5 Country level data:

4. Asia Pacific Conversational AI market Landscape

• 4.1 Overview
• 4.2 Ecosystem Analysis
  • 4.2.1 List of Vendors in Value Chain

5. Asia Pacific Conversational AI market - Key Market Dynamics

• 5.1 Market Drivers
  • 5.1.1 Growing E-Commerce Sector
  • 5.1.2 Increasing Demand for Chatbot Solutions
• 5.2 Market Restraints
  • 5.2.1 Rising Privacy Concerns
• 5.3 Market Opportunities
  • 5.3.1 Rising Demand for Conversational AI in Healthcare Sector
  • 5.3.2 Emergence of Generative AI
• 5.4 Market Trends
  • 5.4.1 Growing Adoption of Conversational AI in Gaming Industry
• 5.5 Impact of Drivers and Restraints:

6. Conversational AI market - Asia Pacific Analysis

• 6.1 Asia Pacific Conversational AI Market Overview
• 6.2 Conversational AI market Revenue (US$ Million), 2021-2031
• 6.3 Conversational AI market Forecast Analysis

7. Asia Pacific Conversational AI market Analysis - by Component

• 7.1 Platform
  • 7.1.1 Overview
  • 7.1.2 Platform: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 7.2 Service
  • 7.2.1 Overview
  • 7.2.2 Service: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

8. Asia Pacific Conversational AI market Analysis - by Type

• 8.1 Chatbots
  • 8.1.1 Overview
  • 8.1.2 Chatbots: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 8.2 Intelligent Virtual Assistants
  • 8.2.1 Overview
  • 8.2.2 Intelligent Virtual Assistants: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

9. Asia Pacific Conversational AI market Analysis - by Deployment Type

• 9.1 On-Premise
  • 9.1.1 Overview
  • 9.1.2 On-Premise: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 9.2 Cloud
  • 9.2.1 Overview
  • 9.2.2 Cloud: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

10. Asia Pacific Conversational AI market Analysis - by Industry

• 10.1 Retail and E-commerce
  • 10.1.1 Overview
  • 10.1.2 Retail and E-commerce: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 10.2 Healthcare and Life Sciences
  • 10.2.1 Overview
  • 10.2.2 Healthcare and Life Sciences: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 10.3 Travel and Hospitality
  • 10.3.1 Overview
  • 10.3.2 Travel and Hospitality: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 10.4 BFSI
  • 10.4.1 Overview
  • 10.4.2 BFSI: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 10.5 IT and Telecom
  • 10.5.1 Overview
  • 10.5.2 IT and Telecom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 10.6 Media and Entertainment
  • 10.6.1 Overview
  • 10.6.2 Media and Entertainment: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
• 10.7 Others
  • 10.7.1 Overview
  • 10.7.2 Others: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

11. Asia Pacific Conversational AI market - Country Analysis

• 11.1 Asia Pacific
  • 11.1.1 Asia Pacific: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
    • 11.1.1.1 Asia Pacific: Conversational AI market - Revenue and Forecast Analysis - by Country
    • 11.1.1.2 Australia: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
      • 11.1.1.2.1 Australia: Conversational AI market Breakdown, by Component
      • 11.1.1.2.2 Australia: Conversational AI market Breakdown, by Type
      • 11.1.1.2.3 Australia: Conversational AI market Breakdown, by Deployment Type
      • 11.1.1.2.4 Australia: Conversational AI market Breakdown, by Industry
    • 11.1.1.3 China: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
      • 11.1.1.3.1 China: Conversational AI market Breakdown, by Component
      • 11.1.1.3.2 China: Conversational AI market Breakdown, by Type
      • 11.1.1.3.3 China: Conversational AI market Breakdown, by Deployment Type
      • 11.1.1.3.4 China: Conversational AI market Breakdown, by Industry
    • 11.1.1.4 India: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
      • 11.1.1.4.1 India: Conversational AI market Breakdown, by Component
      • 11.1.1.4.2 India: Conversational AI market Breakdown, by Type
      • 11.1.1.4.3 India: Conversational AI market Breakdown, by Deployment Type
      • 11.1.1.4.4 India: Conversational AI market Breakdown, by Industry
    • 11.1.1.5 Japan: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
      • 11.1.1.5.1 Japan: Conversational AI market Breakdown, by Component
      • 11.1.1.5.2 Japan: Conversational AI market Breakdown, by Type
      • 11.1.1.5.3 Japan: Conversational AI market Breakdown, by Deployment Type
      • 11.1.1.5.4 Japan: Conversational AI market Breakdown, by Industry
    • 11.1.1.6 South Korea: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
      • 11.1.1.6.1 South Korea: Conversational AI market Breakdown, by Component
      • 11.1.1.6.2 South Korea: Conversational AI market Breakdown, by Type
      • 11.1.1.6.3 South Korea: Conversational AI market Breakdown, by Deployment Type
      • 11.1.1.6.4 South Korea: Conversational AI market Breakdown, by Industry
    • 11.1.1.7 Rest of APAC: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
      • 11.1.1.7.1 Rest of APAC: Conversational AI market Breakdown, by Component
      • 11.1.1.7.2 Rest of APAC: Conversational AI market Breakdown, by Type
      • 11.1.1.7.3 Rest of APAC: Conversational AI market Breakdown, by Deployment Type
      • 11.1.1.7.4 Rest of APAC: Conversational AI market Breakdown, by Industry

12. Competitive Landscape

• 12.1 Heat Map Analysis by Key Players
• 12.2 Company Positioning & Concentration

13. Industry Landscape

• 13.1 Overview
• 13.2 Market Initiative
• 13.3 Product Development

14. Company Profiles

• 14.1 Amazon.com Inc
  • 14.1.1 Key Facts
  • 14.1.2 Business Description
  • 14.1.3 Products and Services
  • 14.1.4 Financial Overview
  • 14.1.5 SWOT Analysis
  • 14.1.6 Key Developments
• 14.2 International Business Machines Corp
  • 14.2.1 Key Facts
  • 14.2.2 Business Description
  • 14.2.3 Products and Services
  • 14.2.4 Financial Overview
  • 14.2.5 SWOT Analysis
  • 14.2.6 Key Developments
• 14.3 Alphabet Inc
  • 14.3.1 Key Facts
  • 14.3.2 Business Description
  • 14.3.3 Products and Services
  • 14.3.4 Financial Overview
  • 14.3.5 SWOT Analysis
  • 14.3.6 Key Developments
• 14.4 Oracle Corp
  • 14.4.1 Key Facts
  • 14.4.2 Business Description
  • 14.4.3 Products and Services
  • 14.4.4 Financial Overview
  • 14.4.5 SWOT Analysis
  • 14.4.6 Key Developments
• 14.5 SAP SE
  • 14.5.1 Key Facts
  • 14.5.2 Business Description
  • 14.5.3 Products and Services
  • 14.5.4 Financial Overview
  • 14.5.5 SWOT Analysis
  • 14.5.6 Key Developments
• 14.6 Microsoft Corp
  • 14.6.1 Key Facts
  • 14.6.2 Business Description
  • 14.6.3 Products and Services
  • 14.6.4 Financial Overview
  • 14.6.5 SWOT Analysis
  • 14.6.6 Key Developments
• 14.7 Cognigy GmbH
  • 14.7.1 Key Facts
  • 14.7.2 Business Description
  • 14.7.3 Products and Services
  • 14.7.4 Financial Overview
  • 14.7.5 SWOT Analysis
  • 14.7.6 Key Developments
• 14.8 Kore.ai Inc.
  • 14.8.1 Key Facts
  • 14.8.2 Business Description
  • 14.8.3 Products and Services
  • 14.8.4 Financial Overview
  • 14.8.5 SWOT Analysis
  • 14.8.6 Key Developments

15. Appendix

• 15.1 About The Insight Partners
• 15.2 Word Index