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1671084

세계의 서비스형 커뮤니케이션 플랫폼 시장(2025-2034년) : 시장 규모, 점유율, 동향, 산업 분석 보고서(컴포넌트별, 조직 규모별, 업계별, 지역별 예측)

Communication Platform as a Service Market Size, Share, Trends, Industry Analysis Report: By Component, Organization Size, Vertical, and Region - Market Forecast 2025-2034

발행일: | 리서치사: Polaris Market Research | 페이지 정보: 영문 128 Pages | 배송안내 : 1-2일 (영업일 기준)

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

Polaris Market Research의 최신 조사에 따르면 서비스형 커뮤니케이션 플랫폼 세계 시장 규모는 2034년까지 2,939억 8,000만 달러에 이를 전망입니다. 이 설문조사 보고서는 현재 시장 역학을 자세히 파악하고 향후 시장 성장에 대한 분석을 제공합니다.

CPaaS(서비스형 커뮤니케이션 플랫폼)는 클라우드 기반 플랫폼으로 기업은 메시징, 음성, 비디오 등의 실시간 커뮤니케이션 기능을 자체 애플리케이션 및 서비스에 통합할 수 있습니다.

원격 근무와 협업 증가는 서비스형 커뮤니케이션 플랫폼(CPaaS) 시장 수요를 견인하고 있습니다. 기업이 유연한 작업 모델을 채택함에 따라 원활한 커뮤니케이션 도구의 요구가 급증하고 있습니다. CPaaS 솔루션을 통해 기업은 직원의 위치에 관계없이 접근 가능하고 확장 가능하며 안전한 커뮤니케이션 기능을 제공할 수 있습니다. 가상 회의, 팀 협업 및 원격 고객 서비스 증가는 이러한 통합 커뮤니케이션 서비스에 대한 수요를 더욱 향상시키고 있습니다. CPaaS 플랫폼을 통해 기업은 음성, 비디오, 메시징 및 인증을 자체 애플리케이션에 통합할 수 있어 분산된 직원에게 필수적인 직원 생산성과 고객 상호 작용을 강화할 수 있습니다.

인공지능(AI)과 자동화 기술의 진보도 CPaaS 시장의 확대에 기여하고 있습니다. 채팅봇, 자동 음성 어시스턴트, 예측 분석 등의 AI가 탑재된 도구는 즉각적인 응답과 지원을 제공하여 고객 경험을 향상시킵니다. CPaaS 플랫폼 내 자동화를 통해 기업은 커뮤니케이션 워크플로우를 간소화하고 수작업 개입을 줄여 업무 효율성을 높일 수 있습니다. 게다가 AI가 주도하는 분석을 통해 고객의 행동과 선호도에 대한 실용적인 인사이트를 얻을 수 있으므로 기업은 대화를 맞춤화하고 커뮤니케이션 전략을 최적화할 수 있습니다. 서비스 제공을 강화하기 위해 AI와 자동화를 채택하는 조직이 늘어나고 기업이 경쟁력을 유지하고 고객 참여를 향상시키는 첨단 도구를 제공함에 따라 CPaaS 솔루션 수요는 계속 확대될 것으로 예상됩니다.

서비스형 커뮤니케이션 플랫폼 시장 보고서 하이라이트

컴포넌트별로는 맞춤형 솔루션, 전문 서비스 및 고객 참여도 향상에 대한 기업 수요 증가로 서비스 분야가 급성장하고 있습니다.

조직 규모별로는 저렴하고 확장 가능한 커뮤니케이션 솔루션, 고객 참여 강화, 디지털 혁신에 대한 요구가 늘어나면서 중소기업(SME) 부문이 가장 급성장할 것으로 예측됩니다.

북미는 활발한 연구개발 투자, 견고한 통신 인프라, 클라우드 채용, 헬스케어, 소매, 금융 등 분야에서 증가하는 실시간 커뮤니케이션 수요에 따라 2024년 서비스형 커뮤니케이션 플랫폼 시장을 선도했습니다.

아시아태평양은 급속한 디지털 변혁과 스마트폰의 보급 확대로 예측기간 동안 세계 시장에서 큰 성장이 예상됩니다.

세계 주요 시장 기업으로는 Twilio Inc., Sinch, Avaya, Vonage, Bandwidth, RingCentral, Inc., TeleSign, Infobip, CM.com, 8x8 등이 있습니다.

목차

제1장 서론

제2장 주요 요약

제3장 조사 방법

제4장 세계의 서비스형 커뮤니케이션 플랫폼 시장 인사이트

  • 시장 현황
  • 서비스형 커뮤니케이션 플랫폼 시장 역학
    • 성장 촉진요인 및 기회
      • 클라우드 기반 솔루션 채택 증가
      • 사물인터넷(IoT) 디바이스와의 통합
    • 억제요인 및 과제
      • 다수 레벨에 존재하는 중개자
  • PESTEL 분석
  • 서비스형 커뮤니케이션 플랫폼 시장 동향
  • 밸류체인 분석

제5장 세계의 서비스형 커뮤니케이션 플랫폼 시장 : 컴포넌트별

  • 주요 조사 결과
  • 소개
  • 솔루션
  • 서비스

제6장 세계의 서비스형 커뮤니케이션 플랫폼 시장 : 조직 규모별

  • 주요 조사 결과
  • 소개
  • 대기업
  • 중소기업

제7장 세계의 서비스형 커뮤니케이션 플랫폼 시장 : 업계별

  • 주요 조사 결과
  • 소개
  • 은행/금융서비스/보험(BFSI)
  • 소매업 및 전자상거래
  • IT 및 통신
  • 정부
  • 교육
  • 제조업
  • 기타 업종

제8장 세계 서비스형 커뮤니케이션 플랫폼 시장 : 지역

  • 주요 조사 결과
  • 소개
    • 서비스형 커뮤니케이션 플랫폼 시장 평가 : 지역(2020-2034년)
  • 북미
    • 북미 : 컴포넌트별(2020-2034년)
    • 북미 : 조직 규모별(2020-2034년)
    • 북미 : 업계별(2020-2034년)
    • 미국
    • 캐나다
  • 유럽
    • 유럽 : 구성별(2020-2034년)
    • 유럽 : 조직 규모별(2020-2034년)
    • 유럽 : 업계별(2020-2034년)
    • 영국
    • 프랑스
    • 독일
    • 이탈리아
    • 스페인
    • 네덜란드
    • 러시아
    • 기타 유럽
  • 아시아태평양
    • 아시아태평양 : 구성별(2020-2034년)
    • 아시아태평양 : 조직 규모별(2020-2034년)
    • 아시아태평양 : 업계별(2020-2034년)
    • 중국
    • 인도
    • 말레이시아
    • 일본
    • 인도네시아
    • 한국
    • 호주
    • 기타 아시아태평양
  • 중동 및 아프리카
    • 중동 및 아프리카 : 구성별(2020-2034년)
    • 중동 및 아프리카 : 조직 규모별(2020-2034년)
    • 중동 및 아프리카 : 업계별(2020-2034년)
    • 사우디아라비아
    • 아랍에미리트(UAE)
    • 이스라엘
    • 남아프리카
    • 기타 중동 및 아프리카
  • 라틴아메리카
    • 라틴아메리카 : 구성별(2020-2034년)
    • 라틴아메리카 : 조직 규모별(2020-2034년)
    • 라틴아메리카 : 업계별(2020-2034년)
    • 멕시코
    • 브라질
    • 아르헨티나
    • 기타 라틴아메리카

제9장 경쟁 구도

  • 확대 및 인수 분석
    • 확대
    • 인수
  • 제휴/협업/합의/전시

제10장 기업 프로파일

  • Twilio Inc.
  • Sinch
  • Avaya
  • Vonage
  • Bandwidth
  • RingCentral, Inc.
  • TeleSign
  • Infobip
  • CM.com
  • 8x8
CSM 25.03.26

The global communication platform as a service market size is expected to reach USD 293.98 billion by 2034, according to a new study by Polaris Market Research. The report "Communication Platform as a Service Market Size, Share, Trends, Industry Analysis Report: By Component (Solutions and Services), Organization Size, Vertical, and Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Market Forecast 2025-2034" gives a detailed insight into current market dynamics and provides analysis on future market growth.

Communication platform as a service (CPaaS) is a cloud-based platform that enables businesses to integrate real-time communication features such as messaging, voice, and video into their applications or services.

The growth in remote work and collaboration is driving the communication platform as a service (CPaaS) market demand. The need for seamless communication tools has surged as businesses adopt flexible work models. CPaaS solutions allow companies to provide employees with accessible, scalable, and secure communication features, irrespective of their location. The rise in virtual meetings, team collaboration, and remote customer service is further fueling the demand for these integrated communication services. CPaaS platforms allow businesses to integrate voice, video, messaging, and authentication into their applications, enhancing employee productivity and customer interactions, which are vital for a distributed workforce.

Advancements in artificial intelligence (AI) and automation technologies are also contributing to the CPaaS market expansion. AI-powered tools, such as chatbots, automated voice assistants, and predictive analytics, are enhancing customer experience by providing instant responses and support. Automation within CPaaS platforms enables businesses to streamline communication workflows, reducing manual intervention and improving operational efficiency. Furthermore, AI-driven analytics provide actionable insights into customer behavior and preferences, allowing businesses to personalize their interactions and optimize communication strategies. The demand for CPaaS solutions is expected to continue growing as more organizations embrace AI and automation to enhance service delivery, offering businesses advanced tools to stay competitive and improve customer engagement.

Communication Platform as a service Market Report Highlights

Based on component, the services segment is growing rapidly due to rising demand for customized solutions, professional services, and improved customer engagement among businesses.

In terms of organization size, the small and medium enterprises (SME segment) is projected to experience the fastest growth, driven by the need for affordable, scalable communication solutions, enhanced customer engagement, and digital transformation.

North America led the communication platform as a service market in 2024 due to strong R&D investments, robust telecom infrastructure, cloud adoption, and growing demand for real-time communication across sectors like healthcare, retail, and finance.

Asia Pacific is projected to witness substantial growth in the global market during the forecast period, driven by the rapid digital transformation and increasing smartphone penetration across the region.

A few global key market players are Twilio Inc.; Sinch; Avaya; Vonage; Bandwidth; RingCentral, Inc.; TeleSign; Infobip; CM.com; and 8x8.

Polaris Market Research has segmented the communication platform as a service market report on the basis of component, organization size, vertical, and region:

By Component Outlook (Revenue - USD Billion, 2020-2034)

  • Solutions
  • Message
  • Voice
  • Video
  • Services
  • Professional
  • Managed

By Organization Size Outlook (Revenue - USD Billion, 2020-2034)

  • Large Enterprises
  • Small and Medium Enterprises (SME)

By Vertical Outlook (Revenue - USD Billion, 2020-2034)

  • Banking, Financial Services, and Insurance (BFSI)
  • Retail & eCommerce
  • IT & Telecom
  • Government
  • Healthcare
  • Education
  • Manufacturing
  • Other Verticals

By Regional Outlook (Revenue - USD Billion, 2020-2034)

  • North America
  • US
  • Canada
  • Europe
  • Germany
  • France
  • UK
  • Italy
  • Spain
  • Netherlands
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • Japan
  • India
  • Malaysia
  • South Korea
  • Indonesia
  • Australia
  • Rest of Asia Pacific
  • Middle East & Africa
  • Saudi Arabia
  • UAE
  • Israel
  • South Africa
  • Rest of Middle East & Africa
  • Latin America
  • Mexico
  • Brazil
  • Argentina
  • Rest of Latin America

Table of Contents

1. Introduction

  • 1.1. Report Description
    • 1.1.1. Objectives of the Study
    • 1.1.2. Market Scope
    • 1.1.3. Assumptions
  • 1.2. Stakeholders

2. Executive Summary

  • 2.1. Market Highlights

3. Research Methodology

  • 3.1. Overview
    • 3.1.1. Data Mining
  • 3.2. Data Source
    • 3.2.1. Primary Source
    • 3.2.2. Secondary Source

4. Global Communication Platform As A Service Market Insights

  • 4.1. Communication Platform As A Service Market - Market Snapshot
  • 4.2. Communication Platform As A Service Market Dynamics
    • 4.2.1. Drivers and Opportunities
      • 4.2.1.1. Increased Adoption of Cloud-Based Solutions.
      • 4.2.1.2. Integration with Internet of Things (IoT) devices
    • 4.2.2. Restraints and Challenges
      • 4.2.2.1. Multiple levels of intermediaries
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Suppliers (Moderate)
    • 4.3.2. Threats of New Entrants: (Low)
    • 4.3.3. Bargaining Power of Buyers (Moderate)
    • 4.3.4. Threat of Substitute (Moderate)
    • 4.3.5. Rivalry among existing firms (High)
  • 4.4. PESTEL Analysis
  • 4.5. Communication Platform As A Service Market Trends
  • 4.6. Value Chain Analysis

5. Global Communication Platform As A Service Market, by Component

  • 5.1. Key Findings
  • 5.2. Introduction
    • 5.2.1. Global Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
  • 5.3. Solutions
    • 5.3.1. Global Communication Platform As A Service Market, by Solutions, by Region, 2020-2034 (USD Billion)
    • 5.3.2. Message
      • 5.3.2.1. Global Communication Platform As A Service Market, by Message, by Region, 2020-2034 (USD Billion)
    • 5.3.3. Voice
      • 5.3.3.1. Global Communication Platform As A Service Market, by Voice, by Region, 2020-2034 (USD Billion)
    • 5.3.4. Video
      • 5.3.4.1. Global Communication Platform As A Service Market, by Video, by Region, 2020-2034 (USD Billion)
  • 5.4. Services
    • 5.4.1. Global Communication Platform As A Service Market, by Services, by Region, 2020-2034 (USD Billion)
    • 5.4.2. Professional
      • 5.4.2.1. Global Communication Platform As A Service Market, by Professional, by Region, 2020-2034 (USD Billion)
    • 5.4.3. Managed
      • 5.4.3.1. Global Communication Platform As A Service Market, by Managed, by Region, 2020-2034 (USD Billion)

6. Global Communication Platform As A Service Market, by Organization Size

  • 6.1. Key Findings
  • 6.2. Introduction
    • 6.2.1. Global Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
  • 6.3. Large Enterprises
    • 6.3.1. Global Communication Platform As A Service Market, by Large Enterprises, by Region, 2020-2034 (USD Billion)
  • 6.4. Small and medium enterprises (SME)
    • 6.4.1. Global Communication Platform As A Service Market, by Small and medium enterprises (SME), by Region, 2020-2034 (USD Billion)

7. Global Communication Platform As A Service Market, by Vertical

  • 7.1. Key Findings
  • 7.2. Introduction
    • 7.2.1. Global Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
  • 7.3. Banking, Financial Services, and Insurance (BFSI)
    • 7.3.1. Global Communication Platform As A Service Market, by Banking, Financial Services, and Insurance (BFSI), by Region, 2020-2034 (USD Billion)
  • 7.4. Retail & eCommerce
    • 7.4.1. Global Communication Platform As A Service Market, by Retail & eCommerce, by Region, 2020-2034 (USD Billion)
  • 7.5. IT & Telecom
    • 7.5.1. Global Communication Platform As A Service Market, by IT & Telecom, by Region, 2020-2034 (USD Billion)
  • 7.6. Government
    • 7.6.1. Global Communication Platform As A Service Market, by Government, by Region, 2020-2034 (USD Billion)
  • 7.7. Education
    • 7.7.1. Global Communication Platform As A Service Market, by Education, by Region, 2020-2034 (USD Billion)
  • 7.8. Manufacturing
    • 7.8.1. Global Communication Platform As A Service Market, by Manufacturing, by Region, 2020-2034 (USD Billion)
  • 7.9. Others Verticals
    • 7.9.1. Global Communication Platform As A Service Market, by Others verticals, by Region, 2020-2034 (USD Billion)

8. Global Communication Platform As A Service Market, by Geography

  • 8.1. Key Findings
  • 8.2. Introduction
    • 8.2.1. Communication Platform As A Service Market Assessment, By Geography, 2020-2034 (USD Billion)
  • 8.3. Communication Platform As A Service Market - North America
    • 8.3.1. North America: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
    • 8.3.2. North America: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
    • 8.3.3. North America: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.3.4. Communication Platform As A Service Market - US
      • 8.3.4.1. US: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.3.4.2. US: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.3.4.3. US: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.3.5. Communication Platform As A Service Market - Canada
      • 8.3.5.1. Canada: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.3.5.2. Canada: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.3.5.3. Canada: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
  • 8.4. Communication Platform As A Service Market - Europe
    • 8.4.1. Europe: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
    • 8.4.2. Europe: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
    • 8.4.3. Europe: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.4. Communication Platform As A Service Market - UK
      • 8.4.4.1. UK: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.4.2. UK: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.4.3. UK: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.5. Communication Platform As A Service Market - France
      • 8.4.5.1. France: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.5.2. France: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.5.3. France: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.6. Communication Platform As A Service Market - Germany
      • 8.4.6.1. Germany: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.6.2. Germany: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.6.3. Germany: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.7. Communication Platform As A Service Market - Italy
      • 8.4.7.1. Italy: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.7.2. Italy: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.7.3. Italy: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.8. Communication Platform As A Service Market - Spain
      • 8.4.8.1. Spain: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.8.2. Spain: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.8.3. Spain: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.9. Communication Platform As A Service Market - Netherlands
      • 8.4.9.1. Netherlands: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.9.2. Netherlands: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.9.3. Netherlands: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.10. Communication Platform As A Service Market - Russia
      • 8.4.10.1. Russia: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.10.2. Russia: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.10.3. Russia: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.4.11. Communication Platform As A Service Market - Rest of Europe
      • 8.4.11.1. Rest of Europe: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.4.11.2. Rest of Europe: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.4.11.3. Rest of Europe: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
  • 8.5. Communication Platform As A Service Market - Asia Pacific
    • 8.5.1. Asia Pacific: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
    • 8.5.2. Asia Pacific: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
    • 8.5.3. Asia Pacific: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.4. Communication Platform As A Service Market - China
      • 8.5.4.1. China: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.4.2. China: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.4.3. China: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.5. Communication Platform As A Service Market - India
      • 8.5.5.1. India: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.5.2. India: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.5.3. India: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.6. Communication Platform As A Service Market - Malaysia
      • 8.5.6.1. Malaysia: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.6.2. Malaysia: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.6.3. Malaysia: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.7. Communication Platform As A Service Market - Japan
      • 8.5.7.1. Japan: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.7.2. Japan: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.7.3. Japan: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.8. Communication Platform As A Service Market - Indonesia
      • 8.5.8.1. Indonesia: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.8.2. Indonesia: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.8.3. Indonesia: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.9. Communication Platform As A Service Market - South Korea
      • 8.5.9.1. South Korea: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.9.2. South Korea: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.9.3. South Korea: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.10. Communication Platform As A Service Market - Australia
      • 8.5.10.1. Australia: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.10.2. Australia: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.10.3. Australia: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.5.11. Communication Platform As A Service Market - Rest of Asia Pacific
      • 8.5.11.1. Rest of Asia Pacific: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.5.11.2. Rest of Asia Pacific: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.5.11.3. Rest of Asia Pacific: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
  • 8.6. Communication Platform As A Service Market - Middle East & Africa
    • 8.6.1. Middle East & Africa: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
    • 8.6.2. Middle East & Africa: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
    • 8.6.3. Middle East & Africa: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.6.4. Communication Platform As A Service Market - Saudi Arabia
      • 8.6.4.1. Saudi Arabia: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.6.4.2. Saudi Arabia: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.6.4.3. Saudi Arabia: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.6.5. Communication Platform As A Service Market - UAE
      • 8.6.5.1. UAE: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.6.5.2. UAE: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.6.5.3. UAE: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.6.6. Communication Platform As A Service Market - Israel
      • 8.6.6.1. Israel: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.6.6.2. Israel: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.6.6.3. Israel: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.6.7. Communication Platform As A Service Market - South Africa
      • 8.6.7.1. South Africa: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.6.7.2. South Africa: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.6.7.3. South Africa: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.6.8. Communication Platform As A Service Market - Rest of Middle East & Africa
      • 8.6.8.1. Rest of Middle East & Africa: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.6.8.2. Rest of Middle East & Africa: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.6.8.3. Rest of Middle East & Africa: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
  • 8.7. Communication Platform As A Service Market - Latin America
    • 8.7.1. Latin America: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
    • 8.7.2. Latin America: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
    • 8.7.3. Latin America: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.7.4. Communication Platform As A Service Market - Mexico
      • 8.7.4.1. Mexico: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.7.4.2. Mexico: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.7.4.3. Mexico: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.7.5. Communication Platform As A Service Market - Brazil
      • 8.7.5.1. Brazil: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.7.5.2. Brazil: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.7.5.3. Brazil: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.7.6. Communication Platform As A Service Market - Argentina
      • 8.7.6.1. Argentina: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.7.6.2. Argentina: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.7.6.3. Argentina: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)
    • 8.7.7. Communication Platform As A Service Market - Rest of Latin America
      • 8.7.7.1. Rest of Latin America: Communication Platform As A Service Market, by Component, 2020-2034 (USD Billion)
      • 8.7.7.2. Rest of Latin America: Communication Platform As A Service Market, by Organization Size, 2020-2034 (USD Billion)
      • 8.7.7.3. Rest of Latin America: Communication Platform As A Service Market, by Vertical, 2020-2034 (USD Billion)

9. Competitive Landscape

  • 9.1. Expansion and Acquisition Analysis
    • 9.1.1. Expansion
    • 9.1.2. Acquisitions
  • 9.2. Partnerships/Collaborations/Agreements/Exhibitions

10. Company Profiles

  • 10.1. Twilio Inc.
    • 10.1.1. Company Overview
    • 10.1.2. Financial Performance
    • 10.1.3. Product Benchmarking
    • 10.1.4. Recent Development
  • 10.2. Sinch
    • 10.2.1. Company Overview
    • 10.2.2. Financial Performance
    • 10.2.3. Product Benchmarking
    • 10.2.4. Recent Development
  • 10.3. Avaya
    • 10.3.1. Company Overview
    • 10.3.2. Financial Performance
    • 10.3.3. Product Benchmarking
    • 10.3.4. Recent Development
  • 10.4. Vonage
    • 10.4.1. Company Overview
    • 10.4.2. Financial Performance
    • 10.4.3. Product Benchmarking
    • 10.4.4. Recent Development
  • 10.5. Bandwidth
    • 10.5.1. Company Overview
    • 10.5.2. Financial Performance
    • 10.5.3. Product Benchmarking
    • 10.5.4. Recent Development
  • 10.6. RingCentral, Inc.
    • 10.6.1. Company Overview
    • 10.6.2. Financial Performance
    • 10.6.3. Product Benchmarking
    • 10.6.4. Recent Development
  • 10.7. TeleSign
    • 10.7.1. Company Overview
    • 10.7.2. Financial Performance
    • 10.7.3. Product Benchmarking
    • 10.7.4. Recent Development
  • 10.8. Infobip
    • 10.8.1. Company Overview
    • 10.8.2. Financial Performance
    • 10.8.3. Product Benchmarking
    • 10.8.4. Recent Development
  • 10.9. CM.com
    • 10.9.1. Company Overview
    • 10.9.2. Financial Performance
    • 10.9.3. Product Benchmarking
    • 10.9.4. Recent Development
  • 10.10. 8x8
    • 10.10.1. Company Overview
    • 10.10.2. Financial Performance
    • 10.10.3. Product Benchmarking
    • 10.10.4. Recent Development
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