택배, 익스프레스, 소포(CEP) 서비스 시장, 시장 동향, 성장 촉진요인, 산업 동향 분석과 예측(2024-2032년)

The Global Courier, Express, and Parcel Services Market was valued at USD 433.6 billion in 2023 and projections indicate over 7.2% CAGR from 2024 to 2032. The market expansion is largely fueled by the surge in e-commerce and online shopping. As online shopping becomes more prevalent, merchants are increasingly demanding swift and dependable delivery services.

Technological advancements, particularly in AI and robotics, are reshaping the courier, express, and parcel services landscape. These innovations are bolstering the industry growth by boosting operational efficiency and precision. AI plays a pivotal role for enhancing route optimization, predictive analytics, and customer interactions via chatbots and automated responses leading to swifter and more dependable deliveries.

The industry is divided into service, transportation mode, customer, destination, end-user, and region.

The market is segmented by transportation mode into roadways, railways, airways, and waterways. In 2023, roadways dominated with over 63% market share and are projected to surpass USD 517.6 billion by 2032. Roadways lead the courier, express, and parcel services arena, thanks to their vast infrastructure and adaptability. A comprehensive network of highways and local roads facilitates both cost-effective and timely deliveries, whether short or long-distance. This mode's capability for essential door-to-door services makes it adept at addressing both urban and rural demands.

The industry is segmented by destination into domestic and international services. In 2023, the domestic segment captured approximately 77% of the market share, attributed to its efficiency and cost benefits. Local deliveries enjoy shorter transit times, which not only curtail transportation costs but also sidestep the intricacies of customs and international regulations. Moreover, established domestic logistics networks amplify both speed and reliability of services.

North America held a commanding share of over 33% in 2023 in the courier, express, and parcel services market, with projections suggesting a rise to over USD 266.2 billion by 2032. This growth is propelled by a booming e-commerce sector, a sophisticated logistics infrastructure, and a robust consumer appetite for rapid deliveries. Within the region, the U.S. stands out, boasting a dominant share, thanks to its vast and efficient transport network, a sizable consumer base, and a plethora of delivery choices.

Table of Contents

Chapter 1 Methodology and Scope

• 1.1 Research design
  • 1.1.1 Research approach
  • 1.1.2 Data collection methods
• 1.2 Base estimates and calculations
  • 1.2.1 Base year calculation
  • 1.2.2 Key trends for market estimates
• 1.3 Forecast model
• 1.4 Primary research and validation
  • 1.4.1 Primary sources
  • 1.4.2 Data mining sources
• 1.5 Market definitions

Chapter 2 Executive Summary

• 2.1 Industry 360° synopsis, 2021 - 2032

Chapter 3 Industry Insights

• 3.1 Industry ecosystem analysis
• 3.2 Supplier landscape
  • 3.2.1 Shippers
  • 3.2.2 Courier/logistics companies
  • 3.2.3 Warehousing and fulfillment centers
  • 3.2.4 Transportation providers
  • 3.2.5 Technology providers
• 3.3 Profit margin analysis
• 3.4 Technology and innovation landscape
• 3.5 Patent analysis
• 3.6 Key news and initiatives
• 3.7 Regulatory landscape
• 3.8 Impact forces
  • 3.8.1 Growth drivers
    • 3.8.1.1 Expansion of online shopping and surge in e-commerce
    • 3.8.1.2 Growing international business activities and increased globalization
    • 3.8.1.3 Technological advancements in adoption of automation and robotics in warehousing
    • 3.8.1.4 Increased population density in urban areas
    • 3.8.1.5 Expansion of healthcare and pharmaceutical sector
  • 3.8.2 Industry pitfalls and challenges
    • 3.8.2.1 Increasing fuel prices, labor shortages, and the need for advanced technology
    • 3.8.2.2 Last mile delivery challenges
• 3.9 Growth potential analysis
• 3.10 Porter's analysis
• 3.11 PESTEL analysis

Chapter 4 Competitive Landscape, 2023

• 4.1 Introduction
• 4.2 Company market share analysis
• 4.3 Competitive positioning matrix
• 4.4 Strategic outlook matrix

Chapter 5 Market Estimates and Forecast, By Service, 2021 - 2032 ($Bn, Units)

• 5.1 Key trends
• 5.2 Courier services
• 5.3 Express services
• 5.4 Parcel services

Chapter 6 Market Estimates and Forecast, By Transportation Mode, 2021 - 2032 ($Bn, Units)

• 6.1 Key trends
• 6.2 Roadways
• 6.3 Railways
• 6.4 Airways
• 6.5 Waterways

Chapter 7 Market Estimates and Forecast, By Customer, 2021 - 2032 ($Bn, Units)

• 7.1 Key trends
• 7.2 B2B
• 7.3 B2C
• 7.4 C2C

Chapter 8 Market Estimates and Forecast, By Destination, 2021 - 2032 ($Bn, Units)

• 8.1 Key trends
• 8.2 Domestic
• 8.3 International

Chapter 9 Market Estimates and Forecast, By End-User, 2021 - 2032 ($Bn, Units)

• 9.1 Key trends
• 9.2 E-commerce
• 9.3 Retail
• 9.4 Manufacturing
• 9.5 Healthcare
• 9.6 Financial services
• 9.7 IT and telecommunications
• 9.8 Others

Chapter 10 Market Estimates and Forecast, By Region, 2021 - 2032 ($Bn, Units)

• 10.1 Key trends
• 10.2 North America
  • 10.2.1 U.S.
  • 10.2.2 Canada
• 10.3 Europe
  • 10.3.1 UK
  • 10.3.2 Germany
  • 10.3.3 France
  • 10.3.4 Spain
  • 10.3.5 Italy
  • 10.3.6 Russia
  • 10.3.7 Nordics
  • 10.3.8 Rest of Europe
• 10.4 Asia Pacific
  • 10.4.1 China
  • 10.4.2 India
  • 10.4.3 Japan
  • 10.4.4 South Korea
  • 10.4.5 ANZ
  • 10.4.6 Southeast Asia
  • 10.4.7 Rest of Asia Pacific
• 10.5 Latin America
  • 10.5.1 Brazil
  • 10.5.2 Mexico
  • 10.5.3 Argentina
  • 10.5.4 Rest of Latin America
• 10.6 MEA
  • 10.6.1 UAE
  • 10.6.2 South Africa
  • 10.6.3 Saudi Arabia
  • 10.6.4 Rest of MEA

Chapter 11 Company Profiles

• 11.1 Aramex
• 11.2 Australia Post
• 11.3 Blue Dart Express
• 11.4 Canada Post
• 11.5 China Post Group
• 11.6 DB Schenker
• 11.7 DHL Express
• 11.8 DTDC Express Limited
• 11.9 FedEx Corporation
• 11.10 GLS Group
• 11.11 Japan Post Group
• 11.12 La Poste Group
• 11.13 PostNL
• 11.14 Royal Mail Group
• 11.15 SF Express
• 11.16 TNT Express
• 11.17 United Parcel Service (UPS)
• 11.18 Yamato Holdings Co., Ltd.
• 11.19 YTO Express
• 11.20 ZTO Express