인력 관리 시장 : 세계 산업 규모, 점유율, 동향, 기회, 예측 - 제공 내용별, 조직 규모별, 최종사용자별, 지역별, 경쟁별(2020-2030년)

The Global Workforce Management Market will grow from USD 10.51 Billion in 2024 to USD 21.42 Billion by 2030 at a 12.6% CAGR. Workforce management encompasses a suite of integrated processes and technologies designed to optimize an organization's labor force, covering functions such as scheduling, time and attendance tracking, labor forecasting, and absence management. The market's expansion is primarily driven by the increasing complexity of regulatory compliance and labor laws, the continuous imperative for operational cost reduction, and the sustained demand for enhanced employee engagement across enterprises. Digital transformation initiatives further propel the adoption of these solutions.

Key Market Drivers

Accelerated digital transformation and automation initiatives represent a primary catalyst for the global workforce management market. Enterprises increasingly invest in digital tools and automated processes to streamline operations, reduce manual errors, and enhance productivity across functions. This strategic shift is evident as automation technologies are deployed for complex tasks. According to the European Parliament report 'Digitalisation, artificial intelligence and algorithmic management in the workplace: Shaping the future of work', October 2025, workers' exposure to algorithmic management in the EU is projected to rise from 42.3 percent to 55.5 percent in the medium term.

Key Market Challenges

The substantial complexities associated with navigating diverse international labor laws present a significant impediment to the expansion of the global workforce management market. Organizations operating across multiple countries must contend with an intricate and constantly evolving array of localized regulations concerning employment standards, compensation, benefits, and working conditions. This fragmented regulatory environment escalates the difficulty and cost of deploying standardized workforce management solutions that can seamlessly adapt to each jurisdiction's unique legal framework.

Key Market Trends

The enduring prevalence of remote and hybrid work models profoundly impacts the global workforce management market, necessitating solutions for distributed teams. These tools must enable effective scheduling, accurate time tracking, and performance monitoring across locations, alongside ensuring regulatory compliance. According to the U.S. Bureau of Labor Statistics, 23.7 percent of U.S. workers aged 16 and older teleworked some or all of the time in February 2025, highlighting widespread flexible work adoption.

Key Market Players

• Kronos, Inc.
• Oracle Corporation
• SAP SE
• Automatic Data Processing, Inc.
• Workday, Inc.
• WorkForce Software, LLC
• Ultimate Software Group, Inc.
• Cornerstone OnDemand, Inc.
• IBM Corporation
• NetSuite, Inc.

Report Scope:

In this report, the Global Workforce Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Workforce Management Market, By Offering:

• Solutions
• Services

Workforce Management Market, By Organization Size:

• Large Enterprise
• Small & Medium Enterprises

Workforce Management Market, By End-User:

• BFSI
• Automotive
• Telecom & IT
• Consumer Goods & Retail
• Others

Workforce Management Market, By Region:

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • France
  • United Kingdom
  • Italy
  • Germany
  • Spain
• Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
• South America
  • Brazil
  • Argentina
  • Colombia
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies presents in the Global Workforce Management Market.

Available Customizations:

Global Workforce Management Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Workforce Management Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Offering (Solutions, Services)
  • 5.2.2. By Organization Size (Large Enterprise, Small & Medium Enterprises)
  • 5.2.3. By End-User (BFSI, Automotive, Telecom & IT, Consumer Goods & Retail, Others)
  • 5.2.4. By Region
  • 5.2.5. By Company (2024)
• 5.3. Market Map

6. North America Workforce Management Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Offering
  • 6.2.2. By Organization Size
  • 6.2.3. By End-User
  • 6.2.4. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Workforce Management Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Offering
      • 6.3.1.2.2. By Organization Size
      • 6.3.1.2.3. By End-User
  • 6.3.2. Canada Workforce Management Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Offering
      • 6.3.2.2.2. By Organization Size
      • 6.3.2.2.3. By End-User
  • 6.3.3. Mexico Workforce Management Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Offering
      • 6.3.3.2.2. By Organization Size
      • 6.3.3.2.3. By End-User

7. Europe Workforce Management Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Offering
  • 7.2.2. By Organization Size
  • 7.2.3. By End-User
  • 7.2.4. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Workforce Management Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Offering
      • 7.3.1.2.2. By Organization Size
      • 7.3.1.2.3. By End-User
  • 7.3.2. France Workforce Management Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Offering
      • 7.3.2.2.2. By Organization Size
      • 7.3.2.2.3. By End-User
  • 7.3.3. United Kingdom Workforce Management Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Offering
      • 7.3.3.2.2. By Organization Size
      • 7.3.3.2.3. By End-User
  • 7.3.4. Italy Workforce Management Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Offering
      • 7.3.4.2.2. By Organization Size
      • 7.3.4.2.3. By End-User
  • 7.3.5. Spain Workforce Management Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Offering
      • 7.3.5.2.2. By Organization Size
      • 7.3.5.2.3. By End-User

8. Asia Pacific Workforce Management Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Offering
  • 8.2.2. By Organization Size
  • 8.2.3. By End-User
  • 8.2.4. By Country
• 8.3. Asia Pacific: Country Analysis
  • 8.3.1. China Workforce Management Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Offering
      • 8.3.1.2.2. By Organization Size
      • 8.3.1.2.3. By End-User
  • 8.3.2. India Workforce Management Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Offering
      • 8.3.2.2.2. By Organization Size
      • 8.3.2.2.3. By End-User
  • 8.3.3. Japan Workforce Management Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Offering
      • 8.3.3.2.2. By Organization Size
      • 8.3.3.2.3. By End-User
  • 8.3.4. South Korea Workforce Management Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Offering
      • 8.3.4.2.2. By Organization Size
      • 8.3.4.2.3. By End-User
  • 8.3.5. Australia Workforce Management Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Offering
      • 8.3.5.2.2. By Organization Size
      • 8.3.5.2.3. By End-User

9. Middle East & Africa Workforce Management Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Offering
  • 9.2.2. By Organization Size
  • 9.2.3. By End-User
  • 9.2.4. By Country
• 9.3. Middle East & Africa: Country Analysis
  • 9.3.1. Saudi Arabia Workforce Management Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Offering
      • 9.3.1.2.2. By Organization Size
      • 9.3.1.2.3. By End-User
  • 9.3.2. UAE Workforce Management Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Offering
      • 9.3.2.2.2. By Organization Size
      • 9.3.2.2.3. By End-User
  • 9.3.3. South Africa Workforce Management Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Offering
      • 9.3.3.2.2. By Organization Size
      • 9.3.3.2.3. By End-User

10. South America Workforce Management Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Offering
  • 10.2.2. By Organization Size
  • 10.2.3. By End-User
  • 10.2.4. By Country
• 10.3. South America: Country Analysis
  • 10.3.1. Brazil Workforce Management Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Offering
      • 10.3.1.2.2. By Organization Size
      • 10.3.1.2.3. By End-User
  • 10.3.2. Colombia Workforce Management Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Offering
      • 10.3.2.2.2. By Organization Size
      • 10.3.2.2.3. By End-User
  • 10.3.3. Argentina Workforce Management Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Offering
      • 10.3.3.2.2. By Organization Size
      • 10.3.3.2.3. By End-User

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends & Developments

• 12.1. Merger & Acquisition (If Any)
• 12.2. Product Launches (If Any)
• 12.3. Recent Developments

13. Global Workforce Management Market: SWOT Analysis

14. Porter's Five Forces Analysis

• 14.1. Competition in the Industry
• 14.2. Potential of New Entrants
• 14.3. Power of Suppliers
• 14.4. Power of Customers
• 14.5. Threat of Substitute Products

15. Competitive Landscape

• 15.1. Kronos, Inc.
  • 15.1.1. Business Overview
  • 15.1.2. Products & Services
  • 15.1.3. Recent Developments
  • 15.1.4. Key Personnel
  • 15.1.5. SWOT Analysis
• 15.2. Oracle Corporation
• 15.3. SAP SE
• 15.4. Automatic Data Processing, Inc.
• 15.5. Workday, Inc.
• 15.6. WorkForce Software, LLC
• 15.7. Ultimate Software Group, Inc.
• 15.8. Cornerstone OnDemand, Inc.
• 15.9. IBM Corporation
• 15.10. NetSuite, Inc.

16. Strategic Recommendations

17. About Us & Disclaimer